Hiring Freshers - International Voice Process

Sutherland; Chennai District; On-site; INR 240,000 - 360,000; Full time

Job summary

Sutherland is hiring for an International Voice Process Customer Support role in Chennai, welcoming freshers with strong English communication. The position focuses on handling international calls, providing technical support, and delivering excellent service while maintaining accurate records. Night shifts with a 5-day week and cab facility are provided.

Walk-in HR interview process will assess candidate communication, problem-solving, and learning attitude; joining by August is preferred.

Qualifications

• Freshers are eligible to apply.
• Excellent verbal and written communication skills in English.
• Good articulation and problem-solving skills.
• Customer-focused attitude with a willingness to learn.
• Looking for people who can join us by August.

Responsibilities

• Handle inbound international customer calls
• Provide technical support and issue resolution
• Deliver high-quality customer service
• Maintain accurate customer interaction records

Skills

English communication

Problem-solving

Job description

Greetings from Sutherland!

We are hiring immediate joiners for the International Voice Process Customer Support role. This opportunity is ideal for freshers who are passionate about customer service and have strong English communication skills.

Key Responsibilities

• Handle inbound international customer calls
• Provide technical support and issue resolution
• Deliver high-quality customer service
• Maintain accurate customer interaction records

Eligibility Criteria

• Freshers are eligible to apply
• Excellent verbal and written communication skills in English
• Good articulation and problem-solving skills
• Customer-focused attitude with a willingness to learn
• Looking for people who can join us by August

Shift & Work Details

• 5-day work week with rotational shifts, rotational offs. (WFO)
• Predominantly night shifts
• Two-way cab facility provided (up to 25 km radius based on shift timing)

Work Location

Sutherland A1 Block, Ground Floor, Gateway Office Parks Perungalathur, Chennai

Landmark: Opposite Perungalathur Railway Station

Selection Process

HR Interview (Walk-In)

1. SD Panel Interview
2. Voice Assessment

Disclaimer: Sutherland never asks for payment or favors in exchange for job opportunities. Report suspicious activity to [e-mail].