Hiring Fresher - (International Voice Process)

Sutherland; Chennai District; On-site; INR 250,000 - 450,000; Full time

Benefits offered by this job

Two-way cab facility

Job summary

Sutherland in Chennai (India) is hiring for an International Voice Process Customer Support role ideal for freshers with strong English communication. The position involves handling inbound international calls, providing technical support, and ensuring high-quality service.

Night shifts, 5-day work week, and cab facility within 25 km are provided. Join us if you are eager to learn, with good verbal and written English, and want to start your career in a fast-paced customer service environment in

Qualifications

• Freshers are eligible to apply.
• Excellent verbal and written communication in English.
• Good articulation and problem-solving skills.
• Customer-focused attitude with willingness to learn.
• Available to join by August.

Responsibilities

• Handle inbound international customer calls
• Provide technical support and issue resolution
• Deliver high-quality customer service
• Maintain accurate customer interaction records

Skills

English communication

Customer service

Job description

Greetings from Sutherland!

We are hiring immediate joiners for the International Voice Process Customer Support role. This opportunity is ideal for freshers who are passionate about customer service and have strong English communication skills.

Key Responsibilities

• Handle inbound international customer calls
• Provide technical support and issue resolution
• Deliver high-quality customer service
• Maintain accurate customer interaction records

Eligibility Criteria

• Freshers are eligible to apply
• Excellent verbal and written communication skills in English
• Good articulation and problem-solving skills
• Customer-focused attitude with a willingness to learn
• Looking for people who can join us by August

Shift & Work Details

• 5-day work week with rotational shifts, rotational offs. (WFO)
• Predominantly night shifts
• Two-way cab facility provided (up to 25 km radius based on shift timing)

Work Location

Sutherland A1 Block, Ground Floor, Gateway Office Parks Perungalathur, Chennai

Landmark: Opposite Perungalathur Railway Station

Selection Process

HR Interview (Walk-In)

1. SD Panel Interview
2. Voice Assessment