Walk in For Telecaller

Stanley Lifestyles; Bengaluru; On-site; INR 240,000 - 360,000; Full time

Job summary

Stanley Lifestyles in Bengaluru invites candidates for a Walk-In Drive for Telecalling Executive. If you are customer-focused with excellent communication skills, we want to meet you! Walk-in on 30th September and 1st October from 10:30 AM to 3:30 PM at Stanley Lifestyles Ltd., 23/2, Veerasandra Industrial Area, Hosur Road, Bangalore.

Experience in product-based or BPO industry is welcome. As Telecalling Executive you will manage customer relationships, resolve issues, and ensure correct product

Qualifications

• Experience: 3+ years in Telecalling / Customer Service / Sales.
• Fluency in English and Hindi; regional language preferred.
• Familiarity with CRM software and MS Office.

Responsibilities

• Manage customer inquiries, complaints, and feedback by phone and email.
• Resolve issues promptly with accurate product information.
• Develop and maintain long-term customer relationships.
• Collaborate with sales to identify customer needs and preferences.
• Record interactions and resolutions in the CRM system.

Skills

Communication

Problem-solving

CRM software

MS Office

Multilingual

Education

Graduation

Job description

We are conducting a WALK-IN DRIVE for Telecalling Executive for our Bangalore location.

If you are customer-focused, have excellent communication skills, and have experience in the Product based or any Bpo industry, we want to meet you!

Walk-In Interview Details:

Date: 30th September and 1st October ( Wednesday and Thursday )
Time: 10:30 AM to 3:30 PM
Venue: Stanley Lifestyles Ltd., 23/2, Veerasandra Industrial Area, Hosur Road, Bangalore - 560100
Contact Person: Krupali : 9035125929 / Nidhin : 8792922208

Job Description:

As a Telecalling Executive, you will be responsible for managing customer/client relationships, resolving issues, understanding customer requirements and ensuring correct product information is communicated.

Key Responsibilities:

• Manage customer / client inquiries, complaints, and feedback via phone & email
• Resolve customer issues promptly with accurate product information
• Develop and maintain strong, long-term relationships with customers
• Collaborate with sales teams to identify customer needs and preferences
• Analyze customer data to identify trends, opportunities, and areas for improvement
• Implement customer retention strategies to increase loyalty and repeat business
• Ensure accurate and timely communication regarding order status, delivery & product info
• Maintain accurate records of customer interactions, issues, and resolutions in CRM

Requirements / Desired Candidate Profile:

• Experience: 3+ Years in Telecalling / Customer Service / Sales
• Strong communication, interpersonal and problem-solving skills (English, Hindi & Regional language preferred)
• Ability to work in a fast-paced environment and handle multiple priorities
• Proficiency in CRM software and MS Office (Excel, Word)
• Education: any graduate