Walk-in Drive | Customer Support | Voice Process | Pune

Infosys BPM Ltd.; Pune District, Bengaluru; On-site; INR 300,000 - 450,000; Full time

Job summary

Infosys BPM Limited is hosting a Walk-In Drive for International Customer Support and Service Desk Associate roles in Pune. The event runs from 10:00 AM to 1:00 PM on Saturday, 10th October 2026 at Ascendas International Tech Park, Hinjewadi, Pune. Open to Non-IT and IT graduates with 1–5 years of experience, work mode is 100% on-site.

Job location includes Bengaluru & Pune; walk-in venue is Pune. Responsibilities include handling international customer interactions, incident management, and

Qualifications

• 1–5 years of experience in international customer support or service desk.
• Excellent communication skills and professional demeanor.
• Willing to attend walk-in in Pune on 10th October 2026 and participate in the screening process.

Responsibilities

• Handle international customer interactions.
• Resolve customer concerns professionally.
• Deliver outstanding customer service.
• Build customer trust and satisfaction.
• Maintain service quality standards.
• Create memorable customer experiences.
• Technical support and incident handling for service desk requests.
• Process compliance & service excellence.

Skills

Communication

Customer Service

Incident Management

Troubleshooting

Job description

WALK-IN DRIVE | International Customer Support & Service Desk | Pune | 10 October 2026

INTERNATIONAL CUSTOMER SUPPORT | SERVICE DESK ASSOCIATE

WALK-IN DRIVE | Pune | Saturday, 10th October 2026

Do you have excellent communication skills and the passion to build a successful career with an internationally recognized brand?

Whether you are:

A Non-IT Graduate looking for an exciting International Customer Support Career

OR

An IT Graduate eager to enter the Global IT Service Desk Domain

Date: Saturday, 10th October 2026

Time: 10:00 AM to 1:00 PM

Walk-In Venue: Pune

Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune-411057

Job Location: Bengaluru & Pune

Work Mode: 100% Work from Office

Experience: 1 to 5 Years

INTERNATIONAL CUSTOMER SUPPORT

Be the voice behind exceptional customer experiences.

• Handle international customer interactions
• Resolve customer concerns professionally
• Deliver outstanding customer service
• Build customer trust and satisfaction
• Maintain service quality standards
• Create memorable customer experiences

SERVICE DESK

Join a global technical support team and solve real-world customer challenges.

• Technical Support
• Incident Management
• Ticket Handling
• Basic Troubleshooting
• Customer Issue Resolution
• Process Compliance & Service Excellence