Walk-in | Infosys Bpm Is Hiring For Customer Support Freshers (pune)

Infosys BPM; Pune District; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Extensive training & upskilling programs

Fast-track career growth

Dynamic, inclusive culture

Job summary

Infosys BPM is conducting a Walk-In Drive in Pune for the role of Process Executive in Customer Support. This full-time position is perfect for graduates who excel in communication and enjoy helping customers.

You will engage with international clients and work in a dynamic team. The job requires dedication to customer satisfaction and may include night shifts. Infosys offers training and benefits, emphasizing a collaborative work culture.

Qualifications

• Graduate with 15 years of formal education.
• Excellent communication skills in English.
• Customer handling skills and willingness to work night shifts.

Responsibilities

• Engage with international customers to resolve queries.
• Build rapport through active listening and professional communication.
• Deliver solutions by understanding customer needs.
• Maintain high standards of ethics, integrity, and satisfaction.
• Adapt to evolving tools and technologies.

Skills

Excellent Communication Skills

Outstanding Customer Handling Skills

Willingness to Work Night Shifts

Fluency in English

Education

Graduate (15 years of formal education)

Job description

Job Description

Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support (Freshers)

Location: Pune (Interview) / Job Location: Pune

Walk-In Dates: 28th April 2026

Time: 10:00 AM to 1:00 PM

Venue: Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune-411057

Role: Process Executive Customer Support!

Experience: 0 - 1 Year

Qualification: Graduate (15 years of formal education)

Postgraduates are not eligible

Type: Full-Time | 100% Work from Office | 24x7 Shift Rotation (US Shifts)

About the Role

We are looking for enthusiastic and customer-focused individuals to join our International Voice Support team. If you have excellent communication skills, a passion for helping people, and thrive in a fast-paced environment, we'd love to hear from you!

Mandatory Requirements

• Excellent Communication Skills - Speak, Read, and Write fluently in English
• Outstanding Customer Handling Skills
• Willingness to Work Night Shifts
• 100% Work from Office Pune Location

What You'll Do

• Engage with international customers to resolve queries and provide outstanding support.
• Build rapport through active listening, empathy, and professional communication.
• Deliver solutions by understanding customer needs and navigating internal processes.
• Maintain high standards of ethics, integrity, and customer satisfaction.
• Adapt to evolving tools, technologies, and workflows with agility.

Non-Negotiables

• Fluent English communication is a must
• 100% Work From Office no hybrid or remote option
• Comfortable with night/rotational shifts (US time zones)
• 2 months of training in Mysore Campus

Benefits

• Work with a global brand
• Extensive training & upskilling programs
• Fast-track career growth in tech support or customer success
• Dynamic, inclusive, and team-oriented culture