Walk- in Drive | 3rd- 9th Oct, 26 | Sales Associate | Dehradun

Cars24; Dehradun; On-site; INR 250,000 - 500,000; Full time

Job summary

Cars24 is seeking a Builder- Car Advisor (Sales Associate) in India to guide customers through buying and selling pre-owned vehicles. You will assess vehicle conditions, explain features, negotiate terms, arrange test drives, and assist with financing and documentation.

The role emphasizes customer interaction, sales process management, and teamwork to ensure smooth transactions and high customer satisfaction.

Qualifications

• Proven experience in automotive sales or a similar customer-facing role.
• Excellent communication and interpersonal skills.
• Strong negotiation and closing skills.
• Ability to build rapport and trust with customers.
• In-depth knowledge of pre-owned cars and the automotive market.
• Valid driver's license and a clean driving record.

Responsibilities

• Greet and engage with customers to understand needs and recommend suitable pre-owned vehicles.
• Manage the sales process from initial contact to closing the sale.
• Maintain up-to-date knowledge of inventory, features, pricing, and comparisons.
• Arrange and accompany customers on test drives with explanations.
• Pitch financing options and ensure fair deals.
• Assist with sales contracts, financing applications, and documentation.
• Conduct follow-up calls to nurture relationships and encourage repeat business.
• Address customer concerns promptly and professionally.
• Collaborate with the sales team and other departments for a coordinated process.

Skills

Automotive sales experience

Communication skills

Negotiation skills

Rapport building

Product knowledge

Driver's license

Job description

A Builder- Car Advisor (Sales Associate) at Cars24 assists customers in buying and selling vehicles by providing expert guidance, evaluating car conditions, and ensuring a smooth and transparent transaction process.

Who are we looking for?

• Customer Interaction: Greet and engage with customers, understanding their needs and preferences to recommend suitable pre-owned vehicles.
• Sales Process: Manage the entire sales process from initial contact to closing the sale, ensuring a seamless and positive experience for customers.
• Product Knowledge: Maintain up-to-date knowledge of the pre-owned car inventory, including features, pricing, and competitive comparisons.
• Test Drives: Arrange and accompany customers on test drives, providing detailed explanations and answering any questions they may have.
• Finance: Pitching Customer financing options, ensuring fair deals.
• Documentation: Assist customers with the completion of sales contracts, financing applications, and other required documentation.
• Follow-Up: Conduct follow-up calls with potential and previous customers to maintain relationships and encourage repeat business.
• Customer Service: Address any customer concerns or issues promptly and professionally, striving to resolve them to the customer's satisfaction.
• Team Collaboration: Work closely with the sales team and other departments to ensure a coordinated and efficient sales process.

What will you drive?

• Proven experience in automotive sales or a similar customer-facing role.
• Excellent communication and interpersonal skills.
• Strong negotiation and closing skills.
• Ability to build rapport and trust with customers.
• In-depth knowledge of pre-owned cars and the automotive market.
• Valid driver's license and a clean driving record.

Why Join Us?

• Drive key business initiatives and growth.
• Work in a fast-paced, innovative environment.
• Competitive compensation and career.