Walk-in | Non-Voice Customer Service Executive- Chat process Chennai location

TP; Chennai District; On-site; INR 190,000 - 234,000; Full time

Job summary

Teleperformance in Chennai is hiring for a Customer Support position for office-based work. You will handle queries via email, chat, and web chat platforms, delivering timely solutions with English chat support and Hindi as required.

Role requires minimum 1 year in customer support, any degree, and basic telecom process knowledge. Shift is 7 AM–12 AM with a day-rotational 9-hour schedule; cab provided for late shifts. Location: Ambattur, Chennai; Walk-in details and salary are listed.

Qualifications

• Minimum 1 year of experience in customer support (voice or non-voice).
• Qualification: Any Degree (UG & PG both can apply).
• Should have basic knowledge about telecom processes.
• Must have typing skills.

Responsibilities

• Handle customer queries via email, chat, and web chat platforms.
• Provide timely and effective solutions to customers' issues.
• Support English chat and Hindi-English mix per requirement.

Skills

Typing skill

Basic telecom process knowledge

Education

Any Degree

Job description

Greetings from Teleperformance!!!

Note: This is work from office

Note: Freshers with Hindi to read, write and understand can only apply.

Note: Freshers with English & Tamil please don't apply.

Eligibility to apply:

Minimum 1 year of experience is Mandatory into Customer support/ Non voice /Voice)

Qualification: Any Degree (UG & PG both can apply)

• Should have basic knowledge about telecom process.
• Should have typing skill.

Roles and Responsibilities

• Handle customer queries via email, chat, and web chat platforms.
• Provide timely and effective solutions to customers' issues.
• English Chat support & Hindi with English Chat support

Process: Web chat into Telecom process

Role: Customer Support

Shift: 7AM-12AM (Day Rotational Shift any 9 hours

We will provide a one-way cab facility for employees whose shifts end between 10:00 PM and 12:00 AM.

Location: Ambit IT Park, Ambattur Chennai.

Salary: 21k CTC and 17.5k TH

Walk-In Location: 82/30, AMBIT IT PARK Ambattur Industrial Estate 2nd Main Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058.

Walk In - Monday to Friday Morning 11AM to 3PM