Walk-in | Customer Support - International Voice - BPO

Movate Technologies; Chennai District; On-site; INR 167,000 - 279,000; Full time

Job summary

Movate Technologies in Chennai, Tamil Nadu seeks a Customer Support executive for International Voice Process with a rotational night shift.

Candidates should have at least 6 months of experience in international voice processes, plus customer support exposure, and excellent English communication. You will handle calls, emails, and text, resolving issues with empathy and professionalism while ensuring quality service.

Qualifications

• Minimum 6 months of experience in International Voice Process.
• Customer Support experience is mandatory.
• Excellent verbal communication in English.

Responsibilities

• Deliver customer support via phone, email, and text.
• Resolve customer issues with professionalism and empathy.
• Monitor deliveries and handle exceptions proactively.

Skills

Verbal communication (English)

Analytical skills

Customer handling

Job description

Eligibility:

• Minimum 6 months of experience into International Voice Process.
• Customer Support experience is mandatory.
• Excellent verbal communication skills in English.
• Strong analytical, and customer handling skills.

Key Responsibilities:

• Deliver customer support via phone, email, and text.
• Resolve customer issues with professionalism and empathy.
• Monitored deliveries and handle exceptions proactively.

Shift : Rotational Night shift