Walk-in | Customer Support Executive - Outbound Calling

In Solutions Global (ISG); Chennai; Presencial; INR 201.000 - 312.000; Jornada completa

Descripción de la vacante

In Solutions Global (ISG) is seeking a Customer Support Executive for outbound calling in Chennai. The role involves contacting customers, explaining banking services, and following up on requirements to ensure a positive customer experience.

Candidates should have 6 months to 1 year of experience, be fluent in English, Hindi, and Tamil, and join immediately. The position targets maintaining records and achieving daily calling goals.

Formación

• Graduate candidate with 6 months to 1 year of customer support or outbound calling experience.
• Excellent verbal communication in English, Hindi and Tamil.
• Interpersonal skills and ability to handle customers professionally.
• Must be target oriented with a positive attitude.
• Immediate joiners are preferred.

Responsabilidades

• Make outbound calls to existing and prospective customers.
• Explain banking products, services, offers, and updates.
• Follow up on pending requests and service-related matters.
• Address customer queries and provide accurate information.
• Maintain customer records and update call details.
• Meet daily calling targets and performance metrics.
• Communicate professionally and adhere to banking processes.

Conocimientos

Verbal communication

Multilingual: English/Hindi/Tamil

Customer handling

Target oriented

Educación

Any Graduate

Descripción del empleo

Hiring: Customer Support Executive Outbound Calling

Location: Chennai
Experience: 6 months – 1 year
Qualification: Any Graduate
Joining: Immediate joiners preferred

Role Overview

We are looking for Customer Support Executives to handle outbound calling for a leading bank. The role involves reaching out to customers, explaining banking services, following up on customer requirements, and ensuring a positive customer experience.

Key Responsibilities

• Make outbound calls to existing and prospective customers.
• Explain banking products, services, offers, and updates.
• Follow up with customers on pending requests and service-related matters.
• Address customer queries and provide accurate information.
• Maintain customer records and update call details.
• Meet assigned daily calling targets and performance metrics.
• Ensure professional communication and adherence to banking processes.

Desired Candidate Profile

• Any graduate with 6 months to 1 year of experience in customer support or outbound calling.
• Excellent verbal communication skills in English, Hindi, and Tamil.
• Good interpersonal and customer-handling skills.
• Target-oriented with a positive attitude.
• Immediate joiners preferred.