Customer Support Executive

Skandha Homes India; Palur; Sur place; INR 167 000 - 279 000; Plein temps

Avantages offerts par ce poste

Fixed monthly salary

Training for freshers

Friendly working environment

Career growth in real estate

Résumé du poste

Skandha Homes India is seeking a Customer Support Executive (Telecalling) to contact potential customers and nurture inquiries about property projects. The role involves explaining project details, pricing, and location, and coordinating site visits with sales and marketing teams.

Freshers are welcome, with training provided. Strong Tamil communication and basic English, along with basic computer skills (MS Excel/Google Sheets), are preferred for daily outreach and lead follow-up.

Qualifications

• Any graduate or undergraduate with good communication skills.
• Freshers welcome; experience in telecalling, customer support, or real estate is a plus.
• Good verbal communication in Tamil and basic English.
• Basic computer knowledge and familiarity with MS Excel or Google Sheets.

Responsabilités

• Make outbound calls to potential customers and follow up on property enquiries and marketing leads.
• Handle incoming calls and provide accurate information about projects, plots, pricing, and site visits.
• Explain project details, offers, location, amenities, and other property information to customers.
• Schedule site visits and coordinate with sales and marketing teams.

Connaissances

Verbal communication

Tamil language

English basics

Telephone etiquette

Formation

Graduate or Undergraduate

Outils

MS Excel

Google Sheets

Description du poste

Job Description Customer Support Executive (Telecalling)

Role & Responsibilities

• Make outbound calls to potential customers and follow up on property-related enquiries and marketing leads.
• Handle incoming customer calls and provide accurate information about projects, plots, pricing, and site visits.
• Explain project details, offers, location, amenities, and other property-related information to interested customers.
• Schedule site visits and coordinate with the sales and marketing teams.
• Maintain customer details, call records, and follow-up status in the company database.
• Follow up with prospective customers regularly to improve lead conversion.
• Handle customer questions professionally and maintain good customer relationships.
• Support the team in achieving daily calling and customer follow-up targets.

Preferred Candidate Profile

• Any graduate or undergraduate with good communication skills can apply.
• Freshers are welcome; experience in telecalling, customer support, or real estate is an added advantage.
• Good verbal communication skills in Tamil and basic English.
• Basic computer knowledge and familiarity with MS Excel or Google Sheets.
• Positive attitude, patience, and a customer-focused approach.
• Ability to communicate confidently over the phone and follow up with leads.
• Candidates interested in customer support and telecalling roles are encouraged to apply.

Perks and Benefits

• Fixed monthly salary.
• Training and guidance will be provided to freshers.
• Friendly and supportive working environment.
• Opportunities for career growth in real estate, customer relations, and sales support.