Walk-in | Customer Support Executive International Voice (LSR Tudor - Kokapet)

Concentrix; Hyderabad; On-site; INR 585,000 - 715,000; Full time

Benefits offered by this job

CAB facility

Career growth opportunities

Professional training

Employee-friendly work environment

Job summary

Concentrix in Hyderabad is hiring for Customer Support Executive - International Voice. Fresher-friendly with excellent English communication can apply.

Walk-in from Monday to Friday until 31 Dec 2026, 10:30 AM to 2:00 PM, at Raheja Mindspace, Maximus Towers, Building 2A, 6th floor, Hitec City, Hyderabad. Role involves handling inquiries via calls, email, chat and messaging, resolving issues, and escalating complex cases.

Qualifications

• Graduate from high school or equivalent; Fluency in English (CEFR C1 and above) in speaking, listening, reading and writing.

Responsibilities

• Handle customer inquiries via calls, email, chat, and messaging channels.
• Resolve customer issues, provide accurate information, and ensure a positive service experience.
• Escalate urgent or complex cases to the relevant teams when necessary.
• Stay updated on products, processes, and customer service guidelines to deliver effective support.

Skills

Fluency in English

Education

High school graduate

Job description

Role Overview

Handle customer inquiries via calls, email, chat, and messaging channels.

Resolve customer issues, provide accurate information, and ensure a positive service experience.

Escalate urgent or complex cases to the relevant teams when necessary.

Stay updated on products, processes, and customer service guidelines to deliver effective support

Selection Process

• HR Screening
• Communication Assessment
• Operations Interview
• Offer Discussion

Compensation & Benefits

• CTC up to 6.5 LPA or 30 to 40% on last drawn CTC which ever is lower.
• Cab facility as per company policy
• Professional training and career growth opportunities
• Employee-friendly work environment

Required Skills

• Graduate from High school or equivalent academic level Fluency in English - CEFR - C 1 and above (speaking, listening, writing, and reading)

**Freshers can also apply with excellent voice communication skills.

Walk-in Details

Interview Venue: Concentrix, Raheja Mindspace, Maximus towers,

Building 2A, 6th floor, Hitec city, Hyderabad - 500081

Walk-in Drive: Monday to Friday (Till 31 Dec' 2026)
Timing: 10:30 AM to 2:00 PM
Role: Customer Support Executive - International Voice
Shifts: Rotational Shifts

Join Concentrix and build a rewarding career in customer service with one of the world's leading customer experience companies!