Walk-in | cus

ATAIN; Gurugram District; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Salary 3-5 LPA

Incentives

5 days working

Career growth opportunities

Professional work environment

Job summary

ATAIN in Gurugram, India is hiring for a customer support specialist to handle chat and voice queries from international clients, delivering timely and accurate resolutions.

The role offers 3–5 LPA, incentives, 5 days a week, career growth, and a professional work environment. Freshers with excellent communication are welcome to apply.

Qualifications

• Excellent verbal and written English communication skills.
• Good customer-service orientation with problem-solving abilities.
• Basic computer knowledge and typing skills.
• Willingness to work in rotational shifts.
• Freshers with excellent communication skills may apply.

Responsibilities

• Handle customer queries through Chat and Voice support.
• Provide timely and accurate resolutions to customer concerns.
• Maintain high levels of customer satisfaction and service quality.
• Communicate effectively with international customers.
• Adhere to company policies, processes, and quality standards.
• Document customer interactions and update records accurately.

Job description

Job description

Job Responsibilities

• Handle customer queries through Chat and Voice support.
• Provide timely and accurate resolutions to customer concerns.
• Maintain high levels of customer satisfaction and service quality.
• Communicate effectively with international customers.
• Adhere to company policies, processes, and quality standards.
• Document customer interactions and update records accurately.

Requirements

• Excellent verbal and written English communication skills.
• Customer service orientation with problem-solving abilities.
• Basic computer knowledge and typing skills.
• Ability to work in rotational shifts.
• Prior experience in International Chat/Voice Process will be an added advantage.
• Freshers with excellent communication skills can also apply.

What We Offer

Competitive Salary Package (3 LPA - 5 LPA)
Performance-Based Incentives
5 Days Working
Career Growth Opportunities
Professional Work Environment