Walk-in | Mega Hiring For International Customer Support

ATAIN; Gurugram District; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Competitive salary

Incentives

5 days work

Career growth

Professional environment

Job summary

ATAIN in Gurugram, Haryana, India, is hiring for a customer service role spanning chat and voice support. The position welcomes freshers with strong communication skills and offers rotational shifts in a fast-paced environment.

You will interact with international customers, resolve issues, and ensure quality service while following company policies. The role emphasizes effective communication, problem-solving, and accurate record-keeping, with opportunities for growth in a professional work

Qualifications

• Excellent verbal and written English communication skills.
• Customer service orientation with problem-solving abilities.
• Basic computer knowledge and typing skills.
• Ability to work in rotational shifts.
• Prior experience in International Chat/Voice Process is a plus.
• Freshers with excellent communication skills can also apply.

Responsibilities

• Handle customer queries through Chat and Voice support.
• Provide timely and accurate resolutions to customer concerns.
• Maintain high levels of customer satisfaction and service quality.
• Communicate effectively with international customers.
• Adhere to company policies, processes, and quality standards.
• Document customer interactions and update records accurately.

Skills

English communication

Customer service

Typing skills

Freshers welcome

Job description

Job Responsibilities

• Handle customer queries through Chat and Voice support.
• Provide timely and accurate resolutions to customer concerns.
• Maintain high levels of customer satisfaction and service quality.
• Communicate effectively with international customers.
• Adhere to company policies, processes, and quality standards.
• Document customer interactions and update records accurately.

Requirements

• Excellent verbal and written English communication skills.
• Customer service orientation with problem-solving abilities.
• Basic computer knowledge and typing skills.
• Ability to work in rotational shifts.
• Prior experience in International Chat/Voice Process will be an added advantage.
• Freshers with excellent communication skills can also apply.

What We Offer

• Competitive Salary Package (3 LPA - 5 LPA)
• Performance-Based Incentives
• 5 Days Working
• Career Growth Opportunities
• Professional Work Environment