Walk-in | Counter Sales Executive & Customer Care

Senco Gold; Kamrup Metropolitan; On-site; INR 250,000 - 350,000; Full time

Job summary

Senco Gold in Assam, India, is seeking a counter sales professional to deliver seamless service and build lasting customer relationships. You will engage customers, provide detailed product information, and contribute to a positive shopping experience.

Responsibilities include maintaining stock accuracy, supporting promotions, organizing customer engagement events, and driving new customer acquisition while tailoring offerings to customer preferences.

Responsibilities

• Manage counter sales with professionalism, ensuring seamless customer service and satisfaction.
• Provide prompt, courteous, and informed assistance to all customers, addressing queries and offering complete product/service details.
• Maintain updated customer feedback records in the system.
• Conduct regular physical stock checks and ensure accurate inventory records.
• Initiate and support small-scale marketing and promotional activities.
• Organize and execute customer engagement programs and events.
• Drive new customer acquisition and reactivate dormant customer accounts.
• Understand customer preferences to align product offerings and support effective stock management.

Job description

• Manage counter sales with professionalism, ensuring seamless customer service and satisfaction.
• Provide prompt, courteous, and informed assistance to all customers, addressing queries and offering complete product/service details.
• Maintain updated customer feedback records in the system.
• Conduct regular physical stock checks and ensure accurate inventory records.
• Initiate and support small-scale marketing and promotional activities.
• Organize and execute customer engagement programs and events.
• Drive new customer acquisition and reactivate dormant customer accounts.
• Understand customer preferences to align product offerings and support effective stock management.