Walk-in | Collection Executive, Collection Manager

Suburban Finance And Investments; Delhi; On-site; INR 300,000 - 420,000; Full time

Job summary

Suburban Finance And Investments in Delhi seeks a Collection Executive (NBFC) to contact customers, follow up on overdue EMIs, and negotiate feasible repayment plans.

The role requires accurate CRM record keeping, coordination with internal teams, and consistently meeting monthly targets while ensuring policy compliance. Strong communication, negotiation, time management, and basic MS Excel/CRM knowledge are essential for success.

Qualifications

• Excellent communication and negotiation skills.
• Basic MS Excel and CRM knowledge.
• Target-oriented mindset.
• Good follow-up and time management.

Responsibilities

• Contact customers to collect overdue payments.
• Follow up on pending EMIs and dues.
• Negotiate repayment plans.
• Maintain CRM records.
• Coordinate with internal teams.
• Meet monthly targets.
• Ensure policy compliance.

Skills

Communication skills

Negotiation

Time management

Follow-up

Tools

MS Excel

CRM system

Job description

Job Description Collection Executive (NBFC)

Key Responsibilities

• Contact customers to collect overdue payments.
• Follow up on pending EMIs and dues.
• Negotiate repayment plans.
• Maintain CRM records.
• Coordinate with internal teams.
• Meet monthly targets.
• Ensure policy compliance.

Required Skills

• Excellent communication and negotiation skills.
• Basic MS Excel and CRM knowledge.
• Target-oriented mindset.
• Good follow-up and time management.