Walk-in | Chat Support Executive

Globiva; Gurugram District; On-site; INR 180,000 - 300,000; Full time

Job summary

Globiva is hiring a live chat agent to assist customers with queries in real time. You will respond quickly with accurate information and maintain high customer satisfaction.

Ideal candidates have at least 6 months of live chat experience, strong written English skills and fast typing. You will multitask and manage several chat windows simultaneously to resolve issues efficiently. This role is well-suited for candidates seeking a fast-paced support environment in Gurugram.

Qualifications

• Minimum 6 months of exp in a live chat.
• Storng written english skills and typing.
• Multitask and handle multiple chat windows.

Responsibilities

• Assist customers via live chat, addressing queries with speed and accuracy.
• Mantain a high level of customer satisaction.
• Resolve real time issues and escalation complex cases when necessary.

Skills

Live chat experience

Strong written English

Typing speed

Multitasking

Job description

Role & responsibilities

• Assist customers via live chat, addressing queries with speed and accuracy.
• Mantain a high level of customer satisaction.
• Resolve real time issues and escalation complex cases when necessary.

Preferred candidate profile

• Minimum 6 months of exp in a live chat.
• Storng written english skills and typing.
• Multitask and handle multiple chat windows.