Waiter/Waitress

Park Hyatt Los Cabos at Cabo del Sol; Chennai District; On-site; INR 3,068,000 - 4,986,000; Full time

Job summary

Hyatt Regency Hill Country Resort and Spa in San Antonio, TX, US is seeking a guest-focused hospitality professional. You will host and serve guests, ensuring an exceptional drinking and dining experience and building lasting relationships with patrons.

The role emphasizes personal flair in interactions, knowledge of F&B offerings, and the ability to upsell and cross-sell, while maintaining grooming and hygiene standards and supporting the team.

Qualifications

• Minimum 1 year work experience in hotel operations.
• Strong customer service and interpersonal skills.
• Good communication skills and ability to upsell and cross-sell.

Responsibilities

• Host and serve all guests, ensuring an exceptional drinking and dining experience.
• Upsell and cross-sell Food & Beverage offerings to guests.
• Maintain grooming and hygiene standards; assist supervisors and colleagues as required.

Skills

Hospitality experience

Customer service

Interpersonal communication

Education

Diploma in Hospitality or Tourism management

Job description

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

Toensure that the guests are offered the highest level of personalized service atall times and to report guest complaints or problems to supervisors if noimmediate solution can be found and assure follow up with guests. Awareness ofhotel activities and a proper handover of the pending points for next shift’sfollow up and action is crucial.

Toprovide a courteous, professional, efficient and flexible service at all times,to perform opening and closing procedures established for the Place of Work asassigned, to monitor operating supplies and reduce spoilage and wastage, tohandle cash and credit card payments. To have a thorough understanding andknowledge of all Food and Beverage related services and products and, to havethe ability to recommend Food & Beverage combinations, to upsell andcross-sell.

General responsibilities are to maintain a high standard ofgrooming and hygiene at all times, to maintain a good rapport and workingrelationship with colleagues and all other departments. Full support toSupervisors and team is essential, for any other reasonable duties andresponsibilities that are assigned.

Qualifications

Responsible to host and serve all guests, ensuring they have an exceptional drinking & dining experience; creating lasting memories and building relationships. You will bring our restaurant concepts to life by using your personal flair and style when interacting with our guests. Ideally you have a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

Hyatt Regency Hill Country Resort and Spa | San Antonio , TX , US

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