Visa Filing Manager

Acme Visa Solutions; Ludhiana; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Acme Visa Solutions seeks a Visa Filing Manager to oversee the Canada Permanent Residence (PR) application process from onboarding to final decision. You will assess profiles for Express Entry, PNPs, and other PR streams, verify documents, prepare submissions, and ensure deadlines are met.

You will manage Express Entry profiles, coordinate with clients and authorized representatives, track statuses in CRM, and lead a small team to maintain high-quality, compliant service.

Qualifications

• Strong expertise in Canada PR and Express Entry.
• Good knowledge of CRS, PNPs, NOC/TEER classification, ECA, language requirements, proof of funds, PCC, medicals, and IRCC processes
• Strong document-review and case-management skills.
• Excellent client communication and follow-up skills.
• Ability to identify inconsistencies and potential application risks.
• Experience managing multiple cases and deadlines simultaneously.
• Team leadership and training experience.
• Strong knowledge of immigration case-management/CRM systems.
• High attention to detail and strong organizational skills.
• RCIC/Canadian immigration-law knowledge or experience working with an authorized Canadian immigration professional would be an advantage.

Responsibilities

• Manage the complete Canada Permanent Residence (PR) application process from onboarding to final decision.
• Assess client profiles for Express Entry, PNPs, family sponsorship, and other PR streams.
• Review eligibility based on age, education, work experience, language scores, CRS factors, funds, and other criteria.
• Conduct detailed document verification and identify missing or problematic documents.
• Prepare and review forms, supporting documents, and declarations for submission.
• Ensure applications are accurate, complete, and submitted within deadlines.
• Coordinate with clients to obtain documents (ECA, IELTS/CELPIP/PTE, police clearances, etc).
• Track status and maintain records in CRM systems.
• Monitor changes to IRCC rules and update processes accordingly.
• Lead a team of visa officers/process executives and train junior staff.

Skills

Canada PR experience

Express Entry

CRS/PNP knowledge

Document review

Client communication

Case management

Team leadership

CRM systems

Attention to detail

Immigration-law knowledge

Job description

Visa Filing Manager Canada PR: Roles & Responsibilities

• Manage the complete Canada Permanent Residence (PR) application process from client onboarding to final decision.
• Assess client profiles for suitable Canadian immigration pathways, such as Express Entry, Provincial Nominee Programs (PNP), family sponsorship, and other PR streams.
• Review client eligibility based on age, education, work experience, language scores, CRS factors, funds, and other applicable criteria.
• Conduct detailed document verification and identify missing, inconsistent, or potentially problematic documents.
• Prepare and review application forms, supporting documents, letters, declarations, and other submission materials.
• Ensure applications are accurate, complete, and submitted within applicable deadlines.
• Manage Express Entry profiles, PR applications, PNP applications, invitations, nominations, and related submissions.
• Coordinate with clients to obtain documents such as ECA, IELTS/CELPIP/PTE results, police clearance certificates, employment letters, proof of funds, medicals, and passports.
• Track application status and maintain accurate records in CRM/internal systems.
• Monitor changes to IRCC rules, processing procedures, program criteria, and documentation requirements and update internal processes accordingly.
• Communicate with clients regarding application progress, document requirements, procedural updates, and next steps.
• Handle application refusals, procedural fairness letters, ADR/document requests, and other IRCC communications where appropriate.
• Coordinate with immigration consultants/lawyers or authorized representatives on complex or regulated immigration matters.
• Conduct quality checks before submission to minimize errors, omissions, misrepresentation risks, and processing delays.
• Manage a team of visa officers/process executives, allocate cases, review work, and monitor productivity and quality.
• Train junior staff on Canada PR processes, documentation standards, CRM procedures, and case-handling practices.
• Maintain confidentiality and ensure proper handling of client personal and financial information.
• Prepare management reports covering case volume, submissions, approvals/refusals, pending files, turnaround times, and team performance.
• Maintain professional and ethical standards and ensure the team does not provide immigration advice outside the authorization/scope permitted by applicable Canadian rules.

Key Skills / Requirements

• Strong expertise in Canada PR and Express Entry.
• Good knowledge of CRS, PNPs, NOC/TEER classification, ECA, language requirements, proof of funds, PCC, medicals, and IRCC processes.
• Strong document-review and case-management skills.
• Excellent client communication and follow-up skills.
• Ability to identify inconsistencies and potential application risks.
• Experience managing multiple cases and deadlines simultaneously.
• Team leadership and training experience.
• Strong knowledge of immigration case-management/CRM systems.
• High attention to detail and strong organizational skills.
• RCIC/Canadian immigration-law knowledge or experience working with an authorized Canadian immigration professional would be an advantage.