Admin Assistant

Effizient Inc.; West Bengal; Remote; INR 279,000 - 391,000; Full time

Benefits offered by this job

Work from Home

Competitive wages

Internet reimbursement

Phone reimbursement

Paid vacations

Job summary

An Immigration Consulting firm is seeking a remote Executive Assistant to support operations by scheduling meetings, handling client inquiries, and managing documents. Candidates must have strong communication skills in English and at least a Bachelor's degree. The role includes maintaining client information, assisting with administrative tasks, and ensuring a superior customer experience. This position offers competitive wages and additional benefits like paid vacations and reimbursements for phone and internet.

Qualifications

• Must speak fluent English.
• Preferred degree in Marketing, Media, or Business.
• Must have computer/laptop and smartphone.
• CRM experience preferred.
• Creative mindset and strong IT skills.
• Professional and mature demeanor.
• Superior customer experience mindset.

Responsibilities

• Schedule and coordinate meetings and consultations.
• Prepare and organize retainer agreements and related documents.
• Handle calls, respond to inquiries, and manage client information.
• Assist team with administrative and operational tasks.
• Prepare and circulate weekly newsletters and internal communications.
• Organize digital folders and manage documents in WorkDrive.
• Support day-to-day administrative tasks to ensure smooth office operation.
• Ensure confidentiality and data protection compliance.
• Follow up with clients to request and manage Google reviews.

Skills

Excellent communication skills in English

Strong computer and IT skills

Creative mindset

Professional and mature demeanor

Customer experience mentality

Mature attitude

Superior customer experience

Education

Bachelor's degree or equivalent

Tools

CRM experience

Job description

Effizient Immigration Inc. is an Immigration Consulting firm based in Kitchener, Canada. We are authorized by the Government of Canada and The College of Citizenship and Immigration Consultants to practice Canadian Immigration Law and help clients worldwide with their immigration needs, such as student visas, work permits, LMIA, PR applications, etc. Freshers can apply for this position. As an Executive Assistant, you will be helping us operate our immigration business (in Canada).

Key Duties and Responsibilities

• Schedule and coordinate meetings and consultations for RCICs, including managing calendars.
• Prepare and organize retainer agreements and related administrative documents for clients.
• Handle inbound and outbound calls for existing clients, respond to general inquiries, and route matters appropriately.
• Maintain and update client information, tasks in the company CRM system on a regular basis.
• Prepare and circulate the company’s weekly newsletters and internal communications as required.
• Create and manage digital folders for new clients and ensure all documents are accurately uploaded, organized, and maintained in company's WorkDrive.
• Assist team members and colleagues with day-to-day administrative and operational tasks to support smooth office functioning.
• Ensure confidentiality and proper handling of client information in accordance with company policies and data protection standards.
• Follow up with clients whose applications have been approved to request and manage Google reviews.

Requirements

• Excellent communication skills in English. DO NOT APPLY IF YOU CANNOT SPEAK FLUENT ENGLISH
• You must have at least a Bachelor's degree or equivalent - Preferred Marketing, Media, or Business.
• Must have computer/Laptop and smartphone
• CRM Experience preferred
• Creative mindset
• Strong computer and IT skills. Ability to use different tools.
• Professional and Mature
• Has a "Superior Customer Experience" Mentality

Benefits

• Work from Home
• Competitive wages
• Internet Reimbursement
• Phone Reimbursement
• Paid Vacations