Immigration Consultant

CanApprove; Ernakulam; On-site; INR 300,000 - 500,000; Full time

Job summary

CanApprove seeks an Immigration Coordinator in Ernakulam, India, to counsel clients on PR visas for Canada and Australia. This role involves managing client interactions, providing guidance on visa options, and striving to meet conversion targets. The ideal candidate should possess strong counselling skills, knowledge of immigration processes, and the ability to work effectively in a team. Excellent customer service and accurate information provision are essential for success in this position.

Qualifications

• Efficient phone and email etiquette.
• Ability to guide clients through the immigration process.
• Capability to manage client documentation.

Responsibilities

• Counsel clients on PR visa options for Canada and Australia.
• Manage client interactions and follow-up.
• Provide accurate information based on immigration policies.

Skills

Counselling

Client interaction

Knowledge of immigration laws

Documentation capability

Teamwork

Job description

Position Overview: The Immigration Coordinator will be responsible for counselling clients who have inquired about PR visas to Canada and Australia. This role involves managing client interactions, understanding their immigration needs, providing guidance on various visa options, and working towards achieving assigned targets.

Duties and Responsibilities

• Canapprove receives thousands of enquiries each month. You will be responsible for counselling the assigned enquiries and selling our services,
• Provide expert advice on PR visa options for Canada and Australia.
• Manage client interactions through virtual meetings and other communication channels.
• Once the leads are received through software, the coordinator has to take a telephonic session.
• Meet and exceed assigned targets for client conversions and visa applications.
• Advice on the overseas options available, to enable the candidates their family to make an educated choice the right decision.
• Give clear and accurate information based on the current immigration visa laws policies.
• Provide a fair and right evaluation of a candidate s profile.
• Provide a personal global career strategy customized to their needs.
• Achieve excellent customer service by proactively responding to client queries and advising customers on their overseas immigration and visa needs.
• Meet the assigned targets.

CRITERIA

Efficient phone tiquette and Email tiquette.

Proper Documentation capability

Provide clients with information, guidance, and support regarding the immigration process.

Register and retain prospective clients for the organization.

Provide continuous support to clients until the commencement of case processing.

Ability to work as a team.