Visa Executive

Columbus Vacations; Hyderabad; On-site; INR 400,000 - 640,000; Full time

Job summary

Columbus Vacations in Hyderabad seeks an experienced visa processing specialist to handle end-to-end visa applications for multiple countries, primarily tourist and business visas. You will verify documents, coordinate with clients and visa centers, and ensure timely submissions.

Strong attention to detail, excellent English communication, and MS Office skills are essential. Prior exposure to VFS/BLS procedures is a plus, and you will work closely with Travel Consultants to meet travel dates.

Qualifications

• Graduate with knowledge of international visa documentation and procedures.
• Strong attention to detail and documentation skills.
• Good English communication and interpersonal skills.
• Knowledge of MS Office, especially Excel and Word.
• Ability to manage multiple applications and meet deadlines.

Responsibilities

• Handle end-to-end visa processing for various countries and visa categories, mainly tourist and business visas.
• Understand and stay updated with visa requirements, documentation, fees, processing times, and embassy guidelines.
• Guide clients and Travel Consultants regarding visa requirements and documentation.
• Verify passports, application forms, photographs, financial and supporting documents.
• Prepare and review visa application forms before submission.
• Coordinate with clients to collect pending or additional documents.
• Schedule visa appointments, biometrics, interviews, and submission slots.
• Coordinate with visa centers and embassies as applicable.
• Track visa applications and provide status updates.
• Handle visa approvals, rejections, and re-application processes.
• Maintain CRM entries and records of applications.
• Inform clients about visa conditions and duration of stay.

Skills

MS Excel

MS Word

English communication

Attention to detail

Documentation skills

Coordination

Problem solving

Follow-up

Client handling

Managing deadlines

Education

Any Graduate

Tools

MS Office

Job description

Role & responsibilities

• Handle end-to-end visa processing for various countries and visa categories, mainly tourist and business visas.
• Understand and stay updated with the latest visa requirements, documentation, fees, processing times, and embassy/consulate guidelines.
• Guide clients and Travel Consultants regarding visa requirements and documentation.
• Verify passports, application forms, photographs, financial documents, employment documents, invitation letters, travel insurance, and other supporting documents.
• Prepare and review visa application forms accurately before submission.
• Coordinate with clients to collect pending or additional documents.
• Schedule visa appointments, biometrics, interviews, and submission slots wherever required.
• Coordinate with VFS, BLS, embassies, consulates, and other visa application centres as applicable.
• Track visa applications and provide timely status updates to clients and internal teams.
• Handle visa approvals, rejections, additional document requests, and re-application processes.
• Ensure all applications are submitted within the required timelines and avoid delays caused by documentation errors.
• Maintain timely and accurate CRM entries for reporting and monitoring.
• Maintain proper records of submitted, approved, rejected, and pending applications.
• Coordinate with the Travel/Operations team to ensure visa processing is aligned with the client's travel dates.
• Inform clients about visa conditions, validity, duration of stay, and other relevant requirements.
• Maintain confidentiality and security of clients' personal and financial documents.
• Handle visa-related client queries professionally through calls, email, WhatsApp, or in person.
• Assist the team with passport collection, dispatch, and document delivery when required.
• Keep updated with changes in international visa rules, immigration policies, and embassy procedures.

Preferred candidate profile

• Any Graduate; preferably from Travel & Tourism, Hospitality, or a related field.
• 25 years of experience in visa processing, travel agency, or visa consultancy preferred.
• Good knowledge of international visa documentation and procedures.
• Knowledge of VFS/BLS and embassy/consulate procedures is an advantage.
• Strong attention to detail and documentation skills.
• Good English communication and interpersonal skills.
• Good knowledge of MS Office, especially Excel and Word.
• Ability to manage multiple applications and meet strict deadlines.
• Good follow-up, coordination, and problem-solving skills.
• Ability to work independently as well as coordinate effectively with the Travel Consultants and Operations team.

Preferred Skills

Visa Documentation | VFS/BLS Coordination | Embassy Procedures | Client Handling | Application Processing | Follow-up | MS Excel | Record Keeping | Attention to Detail | Communication Skills | Tourist Visa | Business Visa | Visitors Visa.