Visa Consultant

Metanoia Expeditions; Jaipur; Sur place; INR 250 000 - 400 000; Plein temps

Avantages offerts par ce poste

Sales incentives on ancillaries

Knowledge of international travel

Résumé du poste

Metanoia Expeditions, a travel startup for 18-35 year olds, seeks a Travel Coordinator to assist clients with visa processes, flight options, and ticketing. You will own the visa workflow from booking to submission and respond to client inquiries through calls, chat, and email.

The role requires English fluency, readiness for weekends and events, and a passion for travel. Candidate should be comfortable in a fast-paced startup and able to work flexibly in a dynamic setting.

Qualifications

• 12 months of work experience or more
• Good command of English
• Passion to pursue a career in travel
• Flexible working schedule; may include weekends, holidays and events
• Open to work in a fast-paced startup environment

Responsabilités

• Assist clients with visa processes and documentation
• Assist with flight options and issuing tickets
• Take ownership of the visa process from appointment booking to submission
• Respond to client queries via calls, chat, and email
• Ensure clients have valid visas and flight tickets for travel

Connaissances

Customer service

English proficiency

Travel passion

Weekend availability

Startup pace

Formation

Graduate or Post-graduate

Description du poste

Job Description:

About Us

Metanoia Expeditions is a travel startup catering specifically to people between the age of 18 to 35. We organise backpacking, adventure and party trips to bucket-list destinations across the globe.

We are on mission to create a community of travellers that is fun and safe to travel with. Hundreds of solo travellers have travelled on our trips and each one them had the best time of their lives.

Each trip is important to us, hence we not only ease our booking process but go beyond the standard to help out the travellers in any way we can. Our team hand curates the local experiences and work closely with local suppliers to ensure the best experience for our travellers.

We are working on supporting the young people to venture out on their own and see how incredible this world is. Sure, its going to be a long journey but it will surely be one hell of a ride.

Job Description

• Assisting clients with Visa process & Documentation
• Assisting clients with flight options and issuing tickets
• Complete ownership of visa process from appointment booking till submission
• Respond to Client queries through calls/chat/e-mails
• Ensure clients have correct visas and flight tickets for travel
  

Requirements

• Any graduate/post-graduate with minimum of 12 months work experience
• Good command over English language
• Passion to pursue a career in travel
• Flexible with the working schedule; may be expected to work weekends, holidays and events
• Open to work in a fast paced startup

Benefits

• Opportunity to earn additional incentives by driving sales for travel ancillaries like Travel Insurance, E-Sims & etc.
• Gain detailed knowledge of International destinations and their process