Virtual Relationship Manager

TP; Hyderabad; On-site; INR 300,000 - 420,000; Full time

Job description

Roles and Responsibility

• Develop and maintain strong relationships with clients through effective communication and problem-solving.
• Identify new business opportunities and generate leads through proactive sales efforts.
• Collaborate with internal teams to achieve sales targets and improve customer satisfaction.
• Provide exceptional customer service by responding to inquiries and resolving issues promptly.
• Analyze market trends and competitor activity to stay ahead in the industry.
• Build and maintain a strong network of contacts within the industry to expand business opportunities.

Job Requirements

• Proven experience in a similar role, preferably in BPO/Call Centre industry.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work in a fast-paced environment and meet sales targets.
• Strong analytical and organizational skills with attention to detail.
• Experience with CRM software and other sales tools is an asset.
• Ability to build and maintain strong relationships with clients and colleagues.