Virtual Relationship Manager

TP; Dadri; On-site; INR 300,000 - 600,000; Full time

Job summary

TP in India is seeking a proactive sales professional to develop and implement strategies, build strong client relationships, and expand the customer base. You will collaborate with internal teams to ensure seamless service delivery and maintain exceptional customer service standards.

The role requires analyzing market trends, staying ahead of competitors, and consistently meeting targets in a fast-paced environment. Prior CRM and analytics experience is a plus.

Qualifications

• Experience in sales or customer service, preferably in a call centre.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet targets.
• Strong problem-solving and analytical skills.
• Experience with CRM software and sales analytics tools.
• Ability to adapt to changing priorities.

Responsibilities

• Develop and implement effective sales strategies to achieve business goals.
• Build and maintain strong client relationships through regular communication.
• Identify new business opportunities and expand existing customer base.
• Collaborate with internal teams to ensure seamless service delivery.
• Provide exceptional customer service and resolve complaints promptly.
• Analyze market trends and competitor activity to stay ahead in the industry.

Skills

Sales experience

Communication skills

Target driven

CRM software

Analytical thinking

Tools

CRM systems

Sales analytics tools

Job description

Roles and Responsibility

• Develop and implement effective sales strategies to achieve business goals.
• Build and maintain strong client relationships through regular communication.
• Identify new business opportunities and expand existing customer base.
• Collaborate with internal teams to ensure seamless service delivery.
• Provide exceptional customer service and resolve complaints promptly.
• Analyze market trends and competitor activity to stay ahead in the industry.

Job Requirements

• Proven experience in sales or customer service, preferably in a call centre setting.
• Excellent communication and interpersonal skills are essential.
• Ability to work in a fast-paced environment and meet targets.
Strong problem-solving and analytical skills are necessary.
• Experience with CRM software and sales analytics tools is preferred.
• Ability to adapt to changing circumstances and priorities.