Verification Executive

BVG Group; Pune District; On-site; INR 300,000 - 500,000; Full time

Job summary

A leading operations management firm in Pune is seeking an experienced professional to oversee day-to-day operational activities. The role involves coordinating with teams, maintaining records, and ensuring client satisfaction. The ideal candidate should be a graduate with strong communication skills and a problem-solving attitude. This position requires good multitasking abilities and some experience in operations. Competitive compensation package offered.

Qualifications

• Experience in operations preferred.
• Good typing speed while maintaining accuracy.

Responsibilities

• Handle day-to-day operational activities and ensure smooth workflow.
• Coordinate with internal teams for task completion and issue resolution.
• Maintain accurate records, reports, and documentation.
• Understand client requirements and ensure timely service delivery.
• Build and maintain strong client relationships.
• Monitor process performance and escape delays or discrepancies.
• Assist in process improvements to enhance efficiency.
• Support team leads with administrative and operational tasks.
• Communicate effectively with clients/vendors when required.
• Ensure compliance with company policies and operational guidelines.
• Support in preparing presentations, MIS reports, and client reviews.
• Handle email communication and follow up on pending tasks.
• Attend client brief meetings to discuss strategies for new or ongoing projects.
• Deal with external stakeholders e.g. vendors, production team.

Skills

Strong communication and coordination skills

Good analytical and problem-solving ability

Attention to detail and accuracy in documentation

Ability to multitask and work under timelines

Basic knowledge of MS Office (Excel, Word, PPT)

Excellent verbal and written communication skills

Strong client-handling and relationship-management abilities

Problem-solving attitude with attention to detail

Education

Graduate in any discipline

Job description

Key Responsibilities

• Handle day-to-day operational activities and ensure smooth workflow.
• Coordinate with internal teams for task completion and issue resolution.
• Maintain accurate records, reports, and documentation.
• Understand client requirements and ensure timely service delivery.
• Build and maintain strong client relationships.
• Monitor process performance and escape delays or discrepancies.
• Assist in process improvements to enhance efficiency.
• Support team leads with administrative and operational tasks.
• Communicate effectively with clients/vendors when required.
• Ensure compliance with company policies and operational guidelines.
• Should have a good typing speed while maintaining accuracy.
• Maintaining integrity, discipline and confidentiality related to related policies/procedures.
• High involvement in research, planning and strategy making.
• Support in preparing presentations, MIS reports, and client reviews.
• Handle email communication and follow up on pending tasks.
• Support operational processes to ensure smooth workflow. Will need to attend client brief meetings to discuss strategies with regards to a new project or an on-going project.
• Will need to deal with external stakeholders e.g. Vendors, Production team etc. to get the work done.

Skills & Requirements

• Strong communication and coordination skills.
• Good analytical and problem‑solving ability.
• Attention to detail and accuracy in documentation.
• Ability to multitask and work under timelines.
• Basic knowledge of MS Office (Excel, Word, PPT).
• Graduate in any discipline; experience in operations preferred.
• Excellent verbal and written communication skills.
• Strong client-handling and relationship‑management abilities.
• Problem‑solving attitude with attention to detail.

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