Venue Operations Manager

Career Strategy Solutions; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Career Strategy Solutions in Mumbai is seeking a seasoned Venue Manager to oversee day-to-day operations of a premium kids and family entertainment venue.

You will lead a large team, coordinate birthday parties, group bookings and events, and ensure exceptional guest experiences while monitoring footfall and sales.

The role demands 10–15 years of relevant experience, strong leadership and communication skills, and a customer-centric approach to drive commercial success.

Qualifications

• 10 to 15 years of experience in FEC, hospitality, entertainment, or events.
• Strong team management, customer service and commercial acumen.
• Excellent communication skills.
• Female preferred.

Responsibilities

• Oversee complete venue operations and staff on a daily basis.
• Coordinate and execute birthday parties, group bookings and special events.
• Monitor sales footfall and drive guest experience.

Skills

Team management

Customer service

Communication

Sales awareness

Event coordination

Job description

Venue Manager to manage day-to-day operations of a premium kids/family entertainment venue.

JD

complete venue operations, staff and daily activities.

• Coordinate and execute birthday parties, group bookings and special events.
• Monitor sales footfall

Required Candidate profile

• 10 to 15 years of experience in FEC, hospitality, entertainment, retail, QSR, leisure or events
• Strong team management, customer service and commercial acumen.
• Excellent communication
• female preferred