Venue Manager

OYO; Navi Mumbai; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Travel reimbursement

Phone reimbursement

Device allowance

Job summary

OYO is seeking a motivated individual for a role focused on ensuring customer leads are connected and converting sales to achieve targets. The candidate will manage revenue and ensure smooth operations at venues, all while delivering excellent customer experiences.

Ideal candidates should possess experience in B2C sales, be fluent in English, and have their own smartphone and laptop. The position requires a willingness to travel, with the expectation of working six days a week.

Qualifications

• At least one year of work experience in B2C/inside sales.
• Fluency in English and respective local language.
• Candidate should have their own smartphone and Windows 10 laptop.

Responsibilities

• Connect customer leads and maximize sales conversion.
• Manage revenue and marketing solutions.
• Ensure smooth operations at the venue.

Skills

B2C sales experience

Vendor negotiation

Fluency in English

Customer relationship management

Job description

Role & responsibilities

• Ensure all incoming customer leads are connected through the calling app (Avg 50+ customer call on daily basis) and lead conversion / sales maximisation to achieve sales target and drive profitability along with other business metrics, as communicated.
• Revenue management to ensure revenue flow through healthy customer and owner relationships and execution of effective marketing solutions, as launched time to time.
• Ensure target achievement through revenue generation & collection effectively split across venues and products/packages tagged to them.
• To ensure smooth operations at the venue through stakeholder management (both internal and external).
• Supervise and ensure smooth execution of events for an excellent customer experience.
• Signing authority for entering into contracts with customers for sales bookings on behalf of company.
• Vendor optimization identification and negotiation of vendor rates for signing and approving contracts as per guidance from the central team.

Preferred candidate profile

• At least one year of work experience in B2C/inside sales.
• Prior experience in hotel / events / hospitality sectors preferred, but not mandatory.
• Fluency in English and respective local language.
• Willingness to travel to assigned venues (travel reimbursement will be applicable).
• Candidate should have their own smartphone (Android version 7 or above with call recording facility) to run calling app (phone reimbursement applicable).
• Candidate should have their own Windows 10 laptop (device allowance will be provided every month).
• Candidate should preferably have their own conveyance (two wheeler).
• Willing to work 6 days / week (weekends working, week-off on Monday.