Vendor Management Executive

Sashi Vangapalli; Bengaluru; On-site; INR 1,600,000 - 2,100,000; Full time

Job summary

Sashi Vangapalli in Bangalore is seeking a proactive Vendor Management Executive with 24 years of experience to manage vendor communication and coordinate with internal teams. The role requires excellent communication, the ability to handle vendor calls professionally, resolve queries promptly, and maintain vendor records.

Bachelor’s degree and ERP/CRM experience are preferred. Proficiency in MS Office is expected, with fluency in Telugu, English, and Hindi.

Qualifications

• Minimum 24 years of experience in Vendor Management, Customer Support, or Operations.
• Bachelor's degree required; strong written and verbal communication skills.
• Experience with ERP/CRM systems is an added advantage.

Responsibilities

• Handle inbound and outbound vendor calls professionally.
• Coordinate with vendors regarding orders, deliveries, payments, and issues.
• Build and maintain strong vendor relationships.
• Resolve vendor queries and escalations promptly.
• Follow up with vendors to ensure timely resolution.
• Coordinate with internal teams for smooth operations.
• Maintain vendor records and prepare reports.
• Ensure adherence to company policies and service standards.

Skills

Vendor management

Customer support

Operations

Communication

Interpersonal skills

Problem-solving

Coordination

Negotiation

MS Office

ERP/CRM

Education

Bachelor's degree

Tools

MS Office

ERP/CRM systems

Job description

Role:

Location: Bangalore Experience: 24 Years Industry: Retail / E-commerce / Fashion Employment Type: Full-time

Preferred candidate profile

We are seeking a proactive Vendor Management Executive with 24 years of experience to manage vendor communication and ensure smooth coordination with internal teams. The ideal candidate should have excellent communication skills, be capable of handling vendor calls professionally, and resolve queries in a timely manner.

Key Responsibilities

• Handle inbound and outbound vendor calls professionally.
• Coordinate with vendors regarding orders, deliveries, payments, and operational issues.
• Build and maintain strong vendor relationships.
• Resolve vendor queries and escalations promptly.
• Follow up with vendors to ensure timely issue resolution.
• Coordinate with internal teams for smooth operations.
• Maintain vendor records and prepare reports.
• Ensure adherence to company policies and service standards.

Key Skills

• 24 years of experience in Vendor Management, Customer Support, or Operations.
• Excellent communication and interpersonal skills.
• Strong problem-solving and coordination abilities.
• Ability to work under pressure and meet deadlines.
• Good negotiation and follow-up skills.
• Proficiency in MS Office; experience with ERP/CRM systems is an added advantage.

Language Requirements

• Mandatory: Telugu, English, and Hindi.
• Preferred: Kannada and Tamil will be an added advantage.

Preferred Candidate Profile

• Bachelor's degree in any discipline.
• Experience in Retail, E-commerce, or Logistics is preferred.

Strong customer service orientation with the ability to build positive vendor relationships.