Vacancy : Cigna - Renewals Process / Fresher & Experience...Apply Now

Credicus Business Services Pvt Ltd; Mumbai, Thane, Navi Mumbai; On-site; INR 162,000 - 223,000; Full time

Job summary

Credicus Business Services Pvt Ltd is hiring a Customer Service Executive for Cigna Renewals in Mumbai. The role requires handling calls related to renewals and assisting customers with queries to ensure smooth policy renewals.

Freshers or experienced candidates are welcome, with emphasis on strong English communication (Versant 3). Shift is 10:00 AM to 7:00 PM, with one rotational weekly off.

Qualifications

• HSC or graduate qualification.
• Freshers are eligible to apply.
• Experienced candidates are also welcome.
• Excellent English communication is required.
• Versant level 3 proficiency.

Responsibilities

• Handle customer calls related to insurance renewals.
• Assist customers with renewal queries and requirements.
• Provide accurate information and ensure a positive experience.
• Follow up with customers to support timely policy renewals.
• Maintain quality and comply with processes.

Skills

English communication

Versant 3

Education

HSC / Graduate

Job description

Hiring: Customer Service Executive Cigna Renewals

Process: Cigna Renewals

Shift Timing: 10:00 AM to 7:00 PM

Week Off: 1 Rotational Off

Eligibility

• Qualification: HSC / Graduate
• Freshers can apply
• Experienced candidates are also welcome
• Above-average English communication skills required
• Communication Level: Versant 3

Salary

Freshers: 14,500 to 18,000 CTC

Experienced: 16,000 In-Hand to 20,000 CTC

Key Responsibilities

• Handle customer calls related to insurance renewals.
• Assist customers with renewal-related queries and requirements.
• Provide accurate information and ensure a positive customer experience.
• Follow up with customers and support timely policy renewals.
• Maintain quality and process compliance.