USA Taxation (International Voice Process)

ITS Indeed Tax Solutions; Hyderabad; On-site; INR 350,000 - 550,000; Full time

Job summary

ITS Indeed Tax Solutions in Hyderabad is seeking professionals to manage tax-related client communications, payments, and document coordination for USA clients. You will handle inbound/outbound calls, follow up on documents and payments, and maintain meticulous records while collaborating with the US Tax Preparation Team.

The role requires experience in US taxation and sales, with a focus on client confidentiality and meeting daily targets.

Qualifications

• Experience in US taxation is required.
• Experience in sales is preferred.

Responsibilities

• Make inbound and outbound calls to US clients regarding tax-related requirements.
• Follow up with clients for pending tax documents and information.
• Contact clients regarding outstanding or pending payments.
• Explain payment requirements and assist clients with the payment process.
• Maintain accurate records of client conversations, follow-ups, and payment status.
• Coordinate with the US Tax Preparation Team regarding client requirements.
• Follow up regularly on pending documents, payments, and client responses.
• Handle client queries professionally and escalation when required.
• Maintain confidentiality of client and financial information.
• Achieve assigned daily/weekly calling and follow-up targets.

Skills

USA Taxation experience

Sales experience

Job description

Role & responsibilities

• Make inbound and outbound calls to US clients regarding tax-related requirements.
• Follow up with clients for pending tax documents and information.
• Contact clients regarding outstanding or pending payments.
• Explain payment requirements and assist clients with the payment process.
• Maintain accurate records of client conversations, follow-ups, and payment status.
• Coordinate with the US Tax Preparation Team regarding client requirements.
• Follow up regularly on pending documents, payments, and client responses.
• Handle client queries professionally and escalation when required.
• Maintain confidentiality of client and financial information.
• Achieve assigned daily/weekly calling and follow-up targets.

Preferred candidate profile

• Candidate should have experience in USA Taxation
• Should experience in Sales

Perks and benefits