Us Sales Executive

Cargaison Logistics Express Pvt Ltd; Haryana; On-site; INR 360,000 - 440,000; Full time

Job summary

Cargaison Logistics Express Pvt Ltd in Haryana, India is seeking a proactive Freight Broker / US Logistics Sales Executive to manage the complete sales and brokerage cycle for the US market. You will handle pre-sales prospecting, rate negotiations, load booking, carrier coordination, shipment tracking, and post-sales relationship management with US shippers and carriers.

This role requires excellent English, strong negotiation skills, and the ability to work night shifts.

Qualifications

• Excellent English communication skills.
• Strong ability to understand and work with US shippers.
• Proven negotiation and closing skills.
• Experience in cold-calling and lead generation.
• Ability to manage multiple shipments and work under pressure.

Responsibilities

• Identify and generate new business opportunities in the US freight market.
• Prepare and provide competitive freight quotes based on market conditions.
• Negotiate rates, lanes, capacity and service terms.
• Book loads and coordinate with US carriers and internal teams.
• Maintain CRM records and provide post-sales support and relationship management.

Skills

English communication

US accent understanding

Negotiation

Cold calling

Objection handling

Customer relationship

US trucking industry

Time management

Night shift

Closing sales

Tools

CRM software

TMS

Job description

About the Role

We are looking for a proactive and result-oriented Freight Broker / US Logistics Sales Executive to manage the complete sales and freight brokerage cycle for the US logistics market.

The role involves pre-sales prospecting and lead generation, sales conversion, load booking, carrier coordination, shipment tracking, and post-sales customer relationship management. The ideal candidate should be comfortable communicating with US shippers, carriers, and transportation companies, negotiating freight rates, and managing multiple shipments in a fast-paced environment.

Key Responsibilities

1. Pre-Sales / Lead Generation

• Identify and generate new business opportunities within the US freight and logistics market.
• Conduct outbound cold calls, emails, and follow-ups with potential US shippers and customers.
• Research and identify potential shippers, manufacturers, distributors, brokers, and other logistics customers.
• Understand customer shipping requirements, lanes, freight types, volumes, and frequency.
• Build and maintain a strong sales pipeline through regular prospecting.
• Introduce the company's freight brokerage and logistics services to prospective customers.
• Maintain accurate lead and customer information in the CRM.

2. Sales / Business Conversion

• Connect with qualified prospects and understand their transportation requirements.
• Prepare and provide competitive freight quotes based on market conditions and customer requirements.
• Negotiate freight rates, lanes, capacity, and service terms with customers.
• Convert qualified leads into active customers and recurring business.
• Follow up consistently with prospects to close open opportunities.
• Achieve assigned sales, revenue, load booking, and customer acquisition targets.
• Develop long-term relationships with US customers to generate repeat business.

3. Freight Booking & Operations Coordination

• Source and coordinate with reliable US carriers/truck drivers for customer loads.
• Negotiate carrier rates while maintaining the required margin.
• Book loads with appropriate carriers based on lane, equipment, rate, and availability.
• Coordinate between shippers, carriers, and internal operations teams.
• Ensure all required load and carrier information is accurately updated in the TMS/CRM.
• Monitor shipment schedules and proactively communicate any changes or delays.

4. Post-Sales / Customer Management

• Maintain regular communication with customers after load confirmation.
• Track shipments from pickup to delivery and provide timely status updates.
• Handle customer queries, escalations, delays, and service-related issues.
• Coordinate with carriers and operations teams to resolve shipment-related concerns.
• Ensure timely and accurate delivery documentation.
• Collect customer feedback and identify opportunities for improving service.
• Maintain strong customer relationships to encourage repeat business and long-term accounts.
• Identify opportunities for upselling, cross-selling, and increasing load volume from existing customers.

Required Skills

• Excellent English communication skills, both verbal and written.
• Strong US accent understanding and conversational ability.
• Good negotiation and persuasion skills.
• Strong cold-calling and lead-generation skills.
• Ability to handle objections and close sales.
• Customer-focused approach with strong relationship-building skills.
• Good understanding of the US trucking / freight brokerage / logistics industry.
• Ability to work under pressure and meet sales targets.
• Strong follow-up and time-management skills.
• Comfortable working in US night shifts.

Application Question(s)

• Are you comfortable for night shift?
• Do you have experience in sales?

Pay: Up to ₹400,000.00 per year

Work Location: In person