US INSURANCE BROKING

Guideline Inc; Gurugram District; Presencial; INR 507.000 - 690.000; Jornada completa

Descripción de la vacante

Guideline Inc. is seeking an experienced Subject Matter Expert (SME) in US Insurance Broking for Gurugram. The candidate will handle complex PL/CL/EB processes, review submissions, and support transitions with SOP creation and quality checks.

You will coordinate with Account Managers, carriers, and internal teams to resolve complex cases, mentor associates, and ensure compliance with US regulations and servicing guidelines. Immediate joining is required.

Formación

• US Insurance Broking operations expertise.
• Experience with Personal Lines, Commercial Lines or Employee Benefits.
• Familiarity with US insurance documentation and regulatory requirements.

Responsabilidades

• Act as a domain expert across L2/L3 processes: Quote Review, Program Brokering, Policy Servicing, Premium Financing and Client Setup.

Conocimientos

US Insurance Broking Operations

Personal Lines (PL)

Commercial Lines (CL)

Employee Benefits (EB)

Quote Review

Program Brokering

Policy Servicing

Endorsements

Premium Financing

Billing Resolution

ACORD Forms

Insurance Documentation

EOC

US Insurance Regulations

Quality Audits

SOP Creation

Process Mapping

L2/L3 Escalation

Stakeholder Coordination

Team Mentoring

Descripción del empleo

HIRING ALERT | SPE & SME – US INSURANCE BROKING

Location: Gurugram

Notice Period: Immediate Joiners Only

Industry: US Insurance Broking

Experience: SPE: As per role requirements SME: 3–5 years of relevant insurance broking experience

Salary / CTC Details

• SPE: ₹3,37,050 – ₹5,28,990 per annum
• SME: ₹5,06,550 – ₹6,90,000 per annum

Job Description – Subject Matter Expert (SME)

We are looking for experienced professionals in US Insurance Broking with strong knowledge of Personal Lines (PL), Commercial Lines (CL), and Employee Benefits (EB). The ideal candidate should have expertise in complex insurance operations, quality management, process transitions, and stakeholder coordination.

• Act as a domain expert across multiple L2/L3 processes, including Quote Review, Program Brokering, Policy Servicing, Premium Financing, and Client Setup.
• Review complex insurance submissions, quotes, binders, endorsements, billing issues, and escalations.
• Support transition and migration activities, including SOP creation, process mapping, job aids, L2/L3 workflows, and quality parameters.
• Conduct quality audits, identify process defects, and drive continuous improvement initiatives.
• Coordinate with licensed Account Managers, insurance carriers, and internal teams to resolve complex cases.
• Provide floor support, mentor associates, and validate process deliverables.
• Ensure compliance with US insurance regulations, documentation standards, and servicing guidelines.
• Support multi-region process standardization and operational excellence initiatives.

Required Skills & Experience

• US Insurance Broking Operations
• Personal Lines (PL)
• Commercial Lines (CL)
• Employee Benefits (EB)
• Quote Review & Program Brokering
• Policy Servicing & Endorsements
• Premium Financing & Billing Resolution
• ACORD Forms & Insurance Documentation
• Evidence of Coverage (EOC)
• US Insurance Regulatory Requirements
• Quality Audits & Defect Management
• SOP Creation & Process Mapping
• Transition, Migration & Process Standardization
• L2/L3 Escalation Management
• Stakeholder & Client Coordination
• Team Mentoring & Floor Support

Candidate Requirements

• SME: 3–5 years of relevant US insurance broking experience.
• Strong expertise in Personal Lines, Commercial Lines, and/or Employee Benefits.
• Good understanding of US insurance documentation, regulatory requirements, and servicing workflows.
• Experience in transitions, migrations, or multi-region standardization programs is preferred.
• Strong analytical, communication, problem-solving, and quality management skills.
• Immediate joiners only.