Lead Specialist SSM - Gurugram

Trigent Software; Gurugram District; Vor Ort; INR 2.200.000 - 4.000.000; Vollzeit

Zusammenfassung

Trigent Software seeks a Lead Specialist - SSM to Direct process in India to ensure quality across insurance placement, policy management, and claims life cycle. The role covers end-to-end client servicing per IRDAI guidelines, drafting terms, quotes, and cover notes, and coordinating with cedents and underwriters.

Candidates must have 7+ years, insurance broking exposure, and both Indian and international market experience. Strong analytical skills and confidentiality are essential.

Qualifikationen

• Placement and premium experience.
• Insurance domain experience is mandatory.
• Minimum 7+ years of experience.
• Indian / International Market experience.
• Insurance broking experience.

Aufgaben

• Draft and finalize proposals and terms.
• Draft market presentations and requests for quotes.
• Coordinate invoicing and cover notes.
• Manage policy documentation and renewal trackers.
• Identify and book claims, and coordinate settlements.
• Collaborate with cedents and underwriters to ensure smooth processing.

Kenntnisse

Critical thinking

Independent work

Teamwork

Confidentiality

Continuous learning

Jobbeschreibung

We are hiring an Lead Specialist - SSM toDirect process for ensuring the quality and effectiveness of business, products, and services withinIndia business. Thereinsurance placement & claims tasks process transactions for end to end client servicing of accounts per IRDAI guidelines. This role requires a comprehensive understanding of the policy life cycle and the various actions required for New Business/Renewals, Mid-Term Adjustments, claims cycle and its collection.

Placement:

• Draft / Finalize Proposal & terms
• Draft Market Presentation
• Request for Quotes
• Create Quote Comparison
• Create RFQ
• Invoicing
• Initiate ad hoc requests / review GCOE output
• Create / Update Enquiry
• Chase Proposal Forms
• Prepare Cover Note/EOC
• Prep Authorization to Bind / Binding Instructions
• Enhanced Policy Chasing
• Send Policy Documents to Client
• Policy Checking
• Maintain Renewal Lists / Trackers
• Handle booking inquiries for all potential clients on our system
• Book the business on the system, ensuring all the transactions are accurately recorded and aligned with the clients requirements
• Generate closing statements to facilitate the collection of premium
• Coordinate closely with cedents and underwriters to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly
• Claims:
• Identifying and booking claims: Our team identifies valid claims as per the slip, books them in the system and ensures all claim details are accurately documented
• Generating closings: We generate closing statements to facilitate the settlement of claims
• Coordinate closely with cedents and underwriters to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly
• Coordinate closely with cedents and underwriters to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly
• Ability to think critically and make sound judgments based on the evidence presented.
• Understanding of best practices in business processes and quality assurance.
• Ability to work independently and as part of a team to achieve quality and compliance objectives.
• Commitment to maintain confidentiality and handling sensitive information appropriately.
• Willingness to continuously learn and develop new skills to enhance audit effectiveness.
• Job Requirement:
  • Placement and premium experience.
  • Insurancedomain experience is mandatory.
  • Minimum7+ yearsof experience
  • Indian / International Market experience
  • Insurance brokingexperience