Canada/US/UK/EMEA Human Resource Service Coordinator (Night Shifts)

Mphasis; Pune District; On-site; INR 350,000 - 700,000; Full time

Benefits offered by this job

Satisfying work-life balance

Open and transparent culture

Freedom to experiment and innovate

Job summary

A leading IT solutions provider in Pune is seeking a Payroll Helpdesk expert to ensure efficient management of HRSC processes. The ideal candidate will hold a Bachelor’s degree and have over 2 years of experience in payroll processing, specifically within the Canadian context. Key responsibilities include processing payroll and identifying areas for improvement in HRSC procedures. This full-time position offers the opportunity to work in a supportive culture and emphasizes analytical and problem-solving skills.

Qualifications

• 2+ years’ experience in Canadian HRSC/ Payroll processing and administration.
• Expertise in federal and state payroll tax laws and regulations.
• Solid understanding of payroll principles, duties, benefits, onboarding and offboarding rules.

Responsibilities

• Process payroll and complete due diligence of the HRSC process.
• Coordinate with sites to identify pain points and improvement opportunities.
• Analyze and identify risks to the HRSC process and work on mitigation plan.

Skills

Payroll processing

Analytical skills

Problem-solving

Proficiency in Microsoft Office

Knowledge of payroll tax laws

Education

Bachelor’s degree in HR, business, accounting, finance, or related field

Tools

Microsoft Office

Job description

Job Overview

We are looking for someone with Payroll Helpdesk expertise to perform due diligence activities & manage new transition effectively.

Required Skills & Qualifications

• Bachelor’s degree in HR, business, accounting, finance, or related field.
• 2+ years’ experience in Canadian HRSC/ Payroll processing and administration.
• Expertise in federal and state payroll tax laws and regulations.
• Proficient in Microsoft Office, with aptitude to learn new software and systems.
• Solid understanding of payroll principles/ duties/ benefits/ onboarding & offboarding rules
• Excellent analytical, problem‑solving, and decision‑making skills.

Duties & Responsibilities

• Process payroll, complete due diligence of the HRSC process and non payroll calendar activities
• Coordinate with sites to identify pain points and improvement opportunities.
• Analyze and identify risks to the HRSC process and work on the mitigation plan / corrections.

Behavioral Skills

• Analytical thought process

What’s in for you?

• At Mphasis, we promise you the perfect opportunity of building technical excellence, understanding business performance and nuances, staying abreast with the latest happenings in the technology world, and enjoying a satisfying work life balance.
• You get an open and transparent culture along with freedom to experiment and innovation.

About Mphasis

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology know‑how, domain, and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays.

Seniority level: Associate

Employment type: Full‑time

Job function: Human Resources

Industries: Health and Human Services & Financial Services