Urgently Hiring For International Customer Service - Gurugram

Policybazaar; Gurugram District; On-site; INR 300,000 - 420,000; Full time

Job summary

Policybazaar in Gurugram invites applications for an International Customer Service role. You will provide product information, resolve queries, maintain records, and guide customers towards the right solutions while working with rotational shifts.

The position requires excellent English communication, confident and dynamic attitude, and strong sales orientation. Join us to drive customer satisfaction and contribute to service excellence at Policybazaar.

Qualifications

• Confident and dynamic candidate.
• Bent towards sales.
• Excellent interpersonal and listening skills.
• Good persuasion skills and effective communication in English.

Responsibilities

• Provide complete information about the product to the customer.
• Resolve product/service related issues for customers.
• Prepare customer service guidelines and maintain records of customers.
• Give the right pitch to potential customers to drive sales.

Skills

Confident

Dynamic

Sales oriented

Interpersonal skills

Listening skills

Persuasion

English communication

Job description

Urgently Hiring for International Customer Service - Gurgaon, Haryana

Immediate Joiner Preferred (Comfortable with Rotational Shift)

Salary Range: 3 LPA - 4.2 LPA (+Incentives)

Must have excellent Communications in english

Role & responsibilities What would be the roles and responsibilities

• Providing complete information about the product to the customer.
• Solving all product or service related issues of the customers.
• Preparing the Customer Service Guidelines
• Keeping a Record of the Customers
• Giving the right pitch to the potential customers, so they end up buying the product

or availing the services.

• Keeping a proper record of the customers.
• Maintaining and updating the information of the customers regularly.
• Providing the best possible solution to the queries of the customers.
• Making products and services reports by collecting and analysing the information

provided by the customers.

What we are looking for in a candidate

• Should be Confident & Dynamic.
• Should have a bent towards Sales.
• Excellent interpersonal and listening skills
• Good persuasion skill.