Urgent Opening For Customer Support - 5days Working

Tech Mahindra; Thane, Navi Mumbai; On-site; INR 185,000 - 246,000; Full time

Job summary

Tech Mahindra in Navi Mumbai is hiring for a Customer Service Representative for inbound calls. The role focuses on resolving queries and complaints with a focus on customer satisfaction. The position is for day shift, 5 days a week, with two rotational offs and shifts from 8 AM to 8 PM.

Freshers and experienced candidates with strong communication skills are invited to apply. Immediate joiner is preferred.

Qualifications

• Graduation is mandatory.
• Excellent communication skills required.
• Fresher or experienced candidates with good communication can apply.

Responsibilities

• Handle inbound calls to resolve queries and complaints.
• Provide resolutions and ensure customer satisfaction.
• Follow 8 AM to 8 PM 10-hour shift with day shift and 2 rotational offs.

Skills

Good communication

Education

Graduation

Job description

Hiring For Customer Service Representative - 5Days Working

• Process - Inbound
• Qualification - Graduation Mandatory
• Job Role - Solving queries and complaint over the call, giving resolution, Customer Satisfaction, Inbound process ETC
• Skills - Good Communication required
• Experience - Fresher / Experience candidates can apply with Good communication skills
• Shift - Day shift / 5 DAYS working
• Shift Timing - 8AM To 8PM ( Any 10Hours Duty )
• Week Off - 2 Rotational Off
• Location - Airoli Navi Mumbai ( Mumbai )
• Salary Range - Fresher - 16.6K / 1yr Exp - 19.2K / 2yr Exp - 22k

Looking for Immediate joiner