Opening For Customer Service Process.

BPO Convergence (BPOC); Mumbai; On-site; INR 284,000 - 341,000; Full time

Job summary

BPO Convergence (BPOC) invites applications for a Customer Service Executive role at Wagle Estate, Thane. The position is suitable for graduates with at least 1 year in customer service or BPO and requires excellent English communication.

The role involves handling inbound calls and resolving queries to ensure a positive customer experience. Working in rotational shifts, candidates should be ready for 6 days of work with one rotational off.

Qualifications

• Graduate qualification required.
• Minimum 1 year in Customer Service / BPO.
• Excellent English communication.

Responsibilities

• Handle customer calls and resolve queries professionally
• Provide accurate information and effective solutions
• Maintain excellent customer experience
• Follow process guidelines and achieve assigned targets

Skills

Inbound calls

Customer service

English fluency

Education

Graduate

Job description

HIRING CUSTOMER SERVICE EXECUTIVE

Location: Wagle Estate, Thane

Process: Customer Service – Inbound Voice

Qualification: Graduate

Experience: Minimum 1 Year in Customer Service / BPO

Communication: Excellent English Communication

Salary: Up to 28,000

Shift: Rotational Shifts

Working: 6 Days | 1 Rotational Off

Job Responsibilities:

• Handle customer calls and resolve queries professionally
• Provide accurate information and effective solutions
• Maintain excellent customer experience
• Follow process guidelines and achieve assigned targets

Immediate Joiners Preferred

Contact: Affan Shaikh

8879153154