Urgent Hiring | International Chat Process

Red Hibiscus Info Solutions; Kolkata District; On-site; INR 212,000 - 257,000; Full time

Benefits offered by this job

Paid daytime training

Cab facility

Pick-up or Drop facility

Job summary

Red Hibiscus Info Solutions is looking for a chat-based customer support representative for an international night shift. Freshers and experienced candidates are welcome, with mandatory excellent English writing skills and a good typing speed.

The role involves handling customer queries via chat, delivering clear solutions, and maintaining high satisfaction levels. Training is provided during daytime hours, with cab facility available for odd hours.

Qualifications

• Excellent written communication skills in English are mandatory.
• Freshers and experienced candidates are welcome.
• Good typing speed and customer service skills are preferred.

Responsibilities

• Handle customer queries and provide appropriate solutions through chat.
• Maintain a high level of customer satisfaction and ensure timely resolution of issues.
• Support customers with clear and professional written communication.

Skills

Chat support

English proficiency

Typing speed

Job description

Role & responsibilities

• Handle customer queries and provide appropriate solutions through chat.
• Excellent written communication skills in English are mandatory.
• Good typing speed and customer service skills are preferred.
• Maintain a high level of customer satisfaction and ensure timely resolution of issues.

Preferred candidate profile

Freshers and experienced candidates are both welcome

Salary & Benefits

CTC: 23,000 per month

In-Hand Salary: 19,000 per month

Shift Details: International Night Shift Process

Operational Window: 4:00 PM to 11:00 AM

Any 9-hour shift within the shift window

2 Rotational Weekly Offs

Training: Paid training conducted during daytime hours

Cab Facility: Available during odd hours (11:00 PM to 5:00 AM)

Either Pick-up or Drop facility provided