Chat Process Executive | Freshers & Experienced | Up To 40k

Arise Solutions Inc.; Ahmedabad District, Rajkot, Vadodara; On-site; INR 180,000 - 320,000; Full time

Benefits offered by this job

Night Shift Allowance

Cab Facility

Incentives

Job summary

Arise Solutions Inc. in Ahmedabad is seeking a Customer Support Executive to handle chat queries professionally, provide accurate information, and ensure high-quality service. The role involves documenting interactions and maintaining records to support customer satisfaction.

Night shifts are required, with rotational schedules and night shift allowances. Candidates should possess excellent written English, basic computer knowledge, and typing skills.

Qualifications

• Excellent written English communication skills.
• Basic computer knowledge and typing skills.

Responsibilities

• Handle customer queries via chat in a professional and timely manner.
• Provide accurate information and effective resolutions.
• Maintain excellent customer satisfaction and service quality.
• Document customer interactions and update records accurately.

Skills

Excellent written English

Typing skills

Basic computer knowledge

Job description

Job Responsibilities

• Handle customer queries via chat in a professional and timely manner.


• Provide accurate information and effective resolutions.


• Maintain excellent customer satisfaction and service quality.


• Document customer interactions and update records accurately.

Required Candidate profile

• Excellent written English communication skills.


• Basic computer knowledge and typing skills.


• Willingness to work in rotational night shifts.

Perks and benefits

• Night Shift Allowance + Cab Facility + Incentives