Urgent hiring Food and Beverage supervisor at DLF

ISS India; Chennai; On-site; INR 450,000 - 650,000; Full time

Job summary

ISS India in Chennai is seeking a Food & Beverage Supervisor to oversee daily F&B operations across restaurant, bar, and banquets, ensuring guest service standards and financial targets. You will supervise staff, manage rosters, train team on service and upselling, monitor inventory, maintain hygiene, and coordinate with kitchen and other departments to deliver seamless service during meals and events.

Diploma/degree in Hotel Management is preferred; 24 years of experience in F&B with

Qualifications

• Diploma or degree in Hotel Management, Hospitality, or a related field.
• Typically 24 years of experience in food and beverage service, with supervisory experience preferred.
• Strong knowledge of restaurant operations, service standards, and guest relations.
• Familiarity with POS systems, inventory procedures, and billing operations.
• Knowledge of food safety, hygiene, and sanitation standards.

Responsibilities

• Supervise daily restaurant, bar, banquet, or other assigned F&B operations.
• Ensure smooth and efficient service during breakfast, lunch, dinner, and special events.
• Monitor table setup, mise-en-place, food presentation, and service procedures.
• Ensure compliance with company policies and standard operating procedures (SOPs).
• Deliver high standards of guest service and hospitality.
• Handle guest complaints professionally and ensure timely resolution.
• Gather guest feedback and implement improvements.
• Maintain a welcoming and professional dining environment.
• Supervise, guide, and motivate service staff.
• Allocate duties and monitor employee performance.
• Prepare or assist with staff duty rosters and attendance records.
• Train team members on service standards, menu knowledge, and upselling techniques.
• Support the F&B Manager in performance evaluations and team development.
• Monitor food, beverage, and operating supplies inventory.
• Assist with stocktaking, requisitions, and receiving procedures.
• Minimize wastage, breakage, pilferage, and unnecessary operational expenses.
• Ensure proper storage, handling, and rotation of stock.
• Support the department in achieving revenue and cost-control targets.
• Maintain cleanliness and hygiene in dining areas, service stations, and storage spaces.
• Ensure compliance with food safety, sanitation, and workplace safety standards.
• Follow applicable FSSAI requirements and internal hygiene procedures, where relevant.
• Report equipment faults, maintenance issues, and safety hazards promptly.
• Coordinate with the kitchen, stewarding, housekeeping, stores, and front office teams as required.
• Conduct pre-shift briefings and communicate daily specials or operational updates.
• Prepare shift handover notes and report incidents to the F&B Manager.
• Assist in implementing promotions, banquets, events, and special guest arrangements.

Skills

Guest relations

Staff supervision

Service standards

Upselling techniques

Team training

Education

Diploma or degree in Hotel Management, Hospitality, or related field

Tools

POS systems

Job description

Roles Responsibility;

The Food & Beverage Supervisor is responsible for supervising daily food and beverage operations, ensuring excellent guest service, maintaining service standards, and supporting the F&B team to achieve operational and financial targets. The role involves staff supervision, guest satisfaction, inventory control, hygiene compliance, and coordination with other departments.

Key Responsibilities

1. Operations Management

• Supervise daily restaurant, bar, banquet, or other assigned F&B operations.
• Ensure smooth and efficient service during breakfast, lunch, dinner, and special events.
• Monitor table setup, mise-en-place, food presentation, and service procedures.
• Ensure compliance with company policies and standard operating procedures (SOPs).

2. Guest Service & Satisfaction

• Deliver high standards of guest service and hospitality.
• Handle guest complaints professionally and ensure timely resolution.
• Gather guest feedback and implement improvements.
• Maintain a welcoming and professional dining environment.

3. Team Supervision & Training

• Supervise, guide, and motivate service staff.
• Allocate duties and monitor employee performance.
• Prepare or assist with staff duty rosters and attendance records.
• Train team members on service standards, menu knowledge, and upselling techniques.
• Support the F&B Manager in performance evaluations and team development.

4. Inventory & Cost Control

• Monitor food, beverage, and operating supplies inventory.
• Assist with stocktaking, requisitions, and receiving procedures.
• Minimize wastage, breakage, pilferage, and unnecessary operational expenses.
• Ensure proper storage, handling, and rotation of stock.
• Support the department in achieving revenue and cost-control targets.

5. Hygiene, Safety & Compliance

• Maintain cleanliness and hygiene in dining areas, service stations, and storage spaces.
• Ensure compliance with food safety, sanitation, and workplace safety standards.
• Follow applicable FSSAI requirements and internal hygiene procedures, where relevant.
• Report equipment faults, maintenance issues, and safety hazards promptly.

7. Coordination & Reporting

• Coordinate with the kitchen, stewarding, housekeeping, stores, and front office teams as required.
• Conduct pre-shift briefings and communicate daily specials or operational updates.
• Prepare shift handover notes and report incidents to the F&B Manager.
• Assist in implementing promotions, banquets, events, and special guest arrangements.

Qualifications & Experience

• Diploma or degree in Hotel Management, Hospitality, or a related field preferred.
• Typically 24 years of experience in food and beverage service, with supervisory experience preferred.
• Strong knowledge of restaurant operations, service standards, and guest relations.
• Familiarity with POS systems, inventory procedures, and billing operations.
• Knowledge of food safety, hygiene, and sanitation standards