Urgent Hiring | Customer Service | Immediate Joiner Preferred

Globiva; Gurugram District; On-site; INR 195,000 - 201,000; Full time

Job summary

Globiva is seeking a Customer Service Executive in Haryana/Gurugram to handle customer interactions across phone, email, social media and chat. The role requires excellent English communication and at least 6 months of customer service experience.

You will provide timely answers, resolve issues, and keep up-to-date product knowledge. The position offers an in-hand monthly salary of 17.5k–18k INR with immediate joiners preferred.

Qualifications

• Excellent communication in English is required.
• Minimum 6 months of customer service experience.

Responsibilities

• Provide prompt and efficient responses to customer questions via phone, email, social media, and chat.
• Address and resolve customer complaints or concerns in a professional and timely manner.
• Maintain a high level of company product knowledge to effectively answer customer queries.
• Minimum 6 months of customer service experience
• Immediate joiners are highly preferred

Skills

Excellent communication in English

Education

Undergraduate/Graduate

Job description

Hello Job Seekers,

Greetings from Globiva

PROFILE - Customer Service Executive

ELIGIBILITY

Undergraduate/Graduate all can apply- Experienced can apply- Excellent Communication in English is Required

SALARY

Experienced - 17.5k - 18k in hand salary

ROLES AND RESPONSIBILITIES

• Provide prompt and efficient responses to customer questions via phone, email, social media, and chat.
• Address and resolve customer complaints or concerns in a professional and timely manner.
• Maintain a high level of company product knowledge to effectively answer customer queries.
• Minimum 6 months of customer service experience
• Immediate joiners are highly preferred