Immediate hiring For customer support

Globiva; Gurugram District; On-site; INR 184,000 - 201,000; Full time

Job summary

Globiva in Gurugram, India, invites applications for the role of Customer Care Executive. You will handle customer calls, respond to inquiries via phone, email or chat, and resolve complaints in a professional and timely manner, while maintaining CRM records and meeting daily targets.

The position is full-time in the Customer Success, Service & Operations department, with immediate joiners preferred. Freshers and experienced candidates are welcome to apply.

Qualifications

• Minimum qualification: 12th Pass or graduate.
• Good communication skills required.
• Freshers and experienced candidates may apply.

Responsibilities

• Handle customer calls.
• Respond to inquiries via phone, email, or chat.
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• Meet daily productivity and quality targets.

Skills

Good communication skills

Education

12th Pass/Graduate

Job description

Job description

Greetings from Globiva !!

Profile: Customer care executive

Responsibilities

• Handle customer calls.
• Respond to customer inquiries via phone, email, or chat.
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• Meet daily productivity and quality targets

Eligibility criteria

• Minimum qualification: 12th Pass/ Graduate
• Good communication skills.
• Freshers and experienced candidates are encouraged to apply.

Salary

• Fresher -16.5K
• Experienced - 18k

Its depend on the interview. your salary will be decided based on your interview performance

Type: BPM / BPO Department: Customer Success, Service & Operations Employment

Type: Full Time, Permanent Role Category: Customer Success Education : Min 12th passed out

Immediate joiners preferred.