Walk-in | Ecommerce process | Customer Support Executive | Immediate joiner

Globiva; Gurugram District, Delhi; On-site; INR 184,000 - 201,000; Full time

Job summary

Globiva is seeking a Customer Care Executive in our BPM/BPO department in India. You will handle customer calls, respond to inquiries via phone and email, and resolve complaints professionally to ensure customer satisfaction.

Role involves maintaining accurate CRM records and meeting daily productivity and quality targets. Freshers and experienced candidates are welcome; immediate joiners preferred.

Qualifications

• Minimum qualification: 12th Pass or Graduate.
• Good communication skills required.
• Freshers and experienced candidates are encouraged to apply.

Responsibilities

• Handle customer calls.
• Respond to customer inquiries via phone, email.
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• Meet daily productivity and quality targets.

Skills

Good communication skills

Education

12th Pass

Graduate

Job description

Job description

Greetings from Globiva !!

Profile: Customer care executive

Responsibilities

• Handle customer calls.
• Respond to customer inquiries via phone, email.
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• Meet daily productivity and quality targets

Eligibility criteria

• Minimum qualification: 12th Pass/ Graduate
• Good communication skills.
• Freshers and experienced candidates are encouraged to apply.

Salary

• Fresher - 16,500 in-hand
• Experienced - 18,000 in-hand

Its depend on the interview. your salary will be decided based on your interview performance

Type

BPM / BPO Department: Customer Success, Service & Operations Employment

Type

Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate

Immediate joiners preferred.