Bulk Hiring | Customer Support Executive | Immediate joiner

Globiva; Gurugram District, Delhi; On-site; INR 184,000 - 290,000; Full time

Job summary

Globiva in Gurugram, Haryana, seeks a Customer Care Executive. You will handle customer calls, respond to inquiries via phone, email or chat, and resolve complaints professionally and promptly.

You will maintain customer records in the CRM and strive to hit daily productivity and quality targets. Open to freshers or experienced candidates with 12th pass or graduate qualifications and good communication skills.

Qualifications

• Minimum qualification: 12th Pass/ Graduate
• Good communication skills.
• Freshers and experienced candidates are encouraged to apply.

Responsibilities

• Handle customer calls.
• Respond to customer inquiries via phone, email, or chat.
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• Meet daily productivity and quality targets

Skills

Good communication skills

Education

12th Pass or Graduate

Tools

CRM systems

Job description

Job description

Greetings from Globiva !!

PROFILE : Customer care executive Key

responsibilities:

• Handle customer calls.
• Respond to customer inquiries via phone, email, or chat.
• Resolve customer complaints in a professional and timely manner.
• Maintain customer records and update CRM systems.
• Meet daily productivity and quality targets

Eligibility criteria

• Minimum qualification: 12th Pass/ Graduate
• Good communication skills.
• Freshers and experienced candidates are encouraged to apply.

SALARY

• Fresher -16.5K to 23K
• Experienced - 18k to 26k

Its depend on the interview. your salary will be decided based on your interview performance

Type: BPM / BPO Department: Customer Success, Service & Operations Employment

Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate

Immediate joiners preferred.