Urgent customer support ! 6m Exp ! Ecommerce process !

Globiva; Gurugram District; On-site; INR 183,000 - 219,000; Full time

Job summary

Globiva in India is hiring a Customer Service Executive to handle inquiries via phone and email, ensuring prompt responses and professional resolution of concerns.

The ideal candidate has 6 months of experience, is fluent in English, and possesses at least an undergraduate or graduate degree. The role offers front-line customer support from Gurugram, with interviews conducted virtually or in-person.

Qualifications

• Undergraduate/Graduate all can apply.
• 6 month Experienced required.
• Excellent Communication in English is Required.

Responsibilities

• Provide prompt and efficient responses to customer questions via phone, email.
• Address and resolve customer complaints or concerns in a professional and timely manner.
• Maintain a high level of company product knowledge to effectively answer customer queries.

Skills

Customer support

Communication

Education

Undergraduate/Graduate

Job description

Job description

Hello Job Seekers, Greetings from Globiva !!

PROFILE - Customer Service Executive

ELIGIBILITY - Undergraduate/Graduate all can apply- 6 month Experienced required- Excellent Communication in English is Required

SALARY- Experienced - 18,000 in hand

ROLES AND RESPONSIBILITIES

• Provide prompt and efficient responses to customer questions via phone, email.
• Address and resolve customer complaints or concerns in a professional and timely manner.
• Maintain a high level of company product knowledge to effectively answer customer queries.

INTERVIEW MODE -VIRTUAL/ WALK-IN BOTH