UNIX SQL (5-12yrs) @ Infosys

Infosys; Hyderabad, Chennai District, Bengaluru; Hybrid; INR 900,000 - 1,350,000; Full time

Job summary

Infosys in Hyderabad seeks a Technology Analyst to support critical applications for global Financial Services clients. You will work with a team to analyze and resolve issues, manage incidents, and handle user tickets across shifts.

The role requires Unix and SQL expertise, solid analytical skills, and familiarity with AWS. Strong communication will be essential for coordinating with stakeholders and ensuring smooth operations.

Qualifications

• Minimum 5+ years of experience in Unix and SQL.
• Excellent communication and analytical skills.
• Good to know AWS.

Responsibilities

• Work actively with team members to analyze and resolve application issues.
• Incident Management (incident resolution, stakeholder communication, bridge management, post mortem analysis and action items).
• User Ticket management (Backlog review, User interface and manual prioritization).
• Perform Monthly Metrics Analysis, Frequent Failure and Support Efficiency/Automation, Data queries from client Managers.
• Understand current queue of work items handed over across shifts and review criticality/priority.
• Planned/unplanned events Support BCP, Migration, Holiday activities.

Skills

Unix

SQL

Communication

AWS

Job description

Job Description

Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

At Infosys, we assure that your career will never stand still, we will inspire you to build whats next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Your role

As a Technology Analyst you will work on supporting critical applications for leading global Financial Services firms

Required

• Minimum 5+ years of experience in Unix and good SQL knowledge
• Excellent communication and analytical skills
• Good to know AWS

Preferred

• Understanding of capital markets and middle / back office operations in any investment bank

Role Description

• Work actively with team members to analyze and resolve application issues
• Incident Management (Incident resolution, stakeholder communication, bridge management, post mortem analysis and action items)
• User Ticket management (Backlog review, User interface and manual prioritization)
• Perform Monthly Metrics Analysis, Frequent Failure and Support Efficiency/Automation, Data queries from client Managers
• Understand current queue of work items handed over across shifts and review criticality/priority
• Planned/unplanned events Support BCP (Business Continuity Planning), Migration, Holiday activities