UNIX SQL (2-3yrs) @ Infosys

Infosys; Hyderabad, Chennai District, Bengaluru; Hybrid; INR 600,000 - 1,000,000; Full time

Job summary

Infosys Technologies is seeking a Technology Analyst in Hyderabad to support critical applications for global Financial Services clients from our center. You will work with a team to analyze and resolve incidents and perform data queries to keep systems running smoothly.

The role requires 2+ years of Unix experience and strong SQL knowledge, along with excellent communication and analytical skills; AWS familiarity is a plus. This is an on-site position with growth opportunities within Infosys.

Qualifications

• 2+ years of Unix experience and strong SQL knowledge.
• Excellent communication and analytical skills.
• Awareness of AWS is a plus.

Responsibilities

• Work with team to analyze and resolve application issues.
• Incident management including incident resolution, stakeholder communication, bridge management, and post mortem analysis.
• User ticket management and backlog prioritization.
• Perform monthly metrics analysis, identify frequent failures and opportunities for automation.
• Understand current queue of work items handed over across shifts and review priority.
• Support planned/unplanned events such as migrations, BC planning, and holiday activities.

Skills

Unix

SQL

AWS

Job description

Job Description

Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

At Infosys, we assure that your career will never stand still, we will inspire you to build whats next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Your role

As a Technology Analyst you will work on supporting critical applications for leading global Financial Services firms

Required

Minimum 2+ years of experience in Unix and good SQL knowledge

Excellent communication and analytical skills

Good to know AWS

Preferred

Understanding of capital markets and middle / back office operations in any investment bank

Role Description

Work actively with team members to analyze and resolve application issues

Incident Management (Incident resolution, stakeholder communication, bridge management, post mortem analysis and action items)

User Ticket management (Backlog review, User interface and manual prioritization)

Perform Monthly Metrics Analysis, Frequent Failure and Support Efficiency/Automation, Data queries from client Managers

Understand current queue of work items handed over across shifts and review criticality/priority

Planned/unplanned events – Support BCP (Business Continuity Planning), Migration, Holiday activities