Application Support Analyst

Infosys Limited; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Infosys Limited in Bengaluru, Karnataka seeks an Application Support Analyst with 4-8 years of experience in application support. The role focuses on QA, issue resolution, and ensuring high customer satisfaction within the Cloud & Infrastructure Services line.

The candidate will understand requirements, review designs, validate architecture, and contribute to solution delivery, estimation, and risk planning across projects.

Qualifications

• Bachelor of Engineering degree required.
• 4-8 years of experience in application support.
• Proficiency in SQL, Unix, Java and mainframes.

Responsibilities

• Interface with clients for quality assurance, issue resolution and high customer satisfaction.
• Understand requirements, create and review designs, validate architecture and ensure high levels of service.
• Participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plans.

Skills

SQL

Unix

Java

Mainframes

Education

Bachelor of Engineering

Tools

MS SQL Server

Oracle

Linux

Job description

Job ID/Reference Code INFSYS-INDEED1-252892

Work Experience 4 - 8 Years

Job Title Application Support Analyst

Educational Requirements

Bachelor of Engineering

Service Line

Cloud & Infrastructure Services

Responsibilities

• A day in the life of an Infoscion
• As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction.
• You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain.
• You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan

Additional Responsibilities

• Knowledge of more than one technology
• Basics of Architecture and Design fundamentals
• Knowledge of Testing tools
• Knowledge of agile methodologies
• Understanding of Project life cycle activities on development and maintenance projects
• Understanding of one or more Estimation methodologies, Knowledge of Quality processes
• Basics of business domain to understand the business requirements
• Analytical abilities, Strong Technical Skills, Good communication skills
• Good understanding of the technology and domain
• Ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles and modelling methods
• Awareness of latest technologies and trends
• Excellent problem solving, analytical and debugging skills

Technical and Professional Requirements

Primary skills:Application Support->Application Support-SQL(App Support-SQL),Application Support->Application Support-Unix(App Support-Unix),Java,Mainframes

Preferred Skills

Technology->Application Support - Middleware->Application Support - Middleware Technology->Architecture->Architecture - ALL Technology->Cloud Platform->Cloud Platform - ALL Technology->Open System->Linux Technology->Database Administration->MS SQL Server Technology->Infrastructure-Server Administration->Linux Admin Technology->Database Administration->Oracle Technology->Cloud Platform->GCP Devops