Unit Manager

ICICI Life Insurance Limited; Kerala; On-site; INR 800,000 - 1,500,000; Full time

Job summary

ICICI Life Insurance Limited is seeking a Unit Manager for Perinthalmanna, Malappuram District, Kerala. You will lead and manage a sales unit, recruit and mentor insurance advisors, and drive growth while ensuring regulatory compliance and exceptional customer service.

The role requires strong sales, leadership, and communication skills, along with knowledge of life insurance products and willingness to work on-site with local travel.

Qualifications

• Requires strong sales and business development skills with ability to meet targets.
• Experience leading and mentoring diverse teams.
• Excellent customer service and communication abilities to explain financial products.
• Analytical mindset with skills in forecasting and planning.
• Understanding of life insurance concepts; prior experience in financial services preferred.
• Bachelor’s degree; postgraduate qualification is an advantage.
• Proficiency in local language and English; CRM tools familiarity.

Responsibilities

• Lead and manage a sales unit to achieve targets.
• Recruit, mentor, and develop a team of insurance advisors.
• Plan and execute sales activities to promote ICICI Life products.
• Analyze sales data, forecast, and coordinate with internal stakeholders.
• Ensure compliant customer interactions and service standards.

Skills

Sales & BD

Team leadership

Customer service

Communication

Analytical planning

Insurance knowledge

Local language

English

Education

Bachelor's degree

Postgraduate qualification in business/finance

Job description

Company Description

ICICI Life Insurance Limited (formerly ICICI Prudential Life Insurance Company Limited) is one of India’s leading private sector life insurance providers. The organization focuses on helping customers secure their families and meet long‑term financial goals through a wide range of solutions, including term, wealth, child education, and retirement plans. With a strong emphasis on innovation, customer commitment, and values, ICICI Life has received multiple industry awards. Flagship products such as the iProtect Smart Life Cover Plan have been recognized for their design and impact, reinforcing the company’s position as a notable player in the life insurance sector.

Role Description

The Unit Manager is a full‑time, on‑site role based in Perinthalmanna, Malappuram District responsible for leading and managing a sales unit to achieve defined business targets. The role includes recruiting, mentoring, and developing a team of insurance advisors or sales professionals, providing regular coaching, and monitoring performance. The Unit Manager will plan and execute sales activities, drive penetration of life insurance products, and ensure high‑quality customer interactions and service. Daily responsibilities involve analyzing sales data, forecasting, coordinating with internal stakeholders, and ensuring compliance with company policies and regulatory guidelines. The role also requires maintaining strong relationships with customers and partners, promoting ICICI Life’s product portfolio, and upholding the company’s values and standards in every interaction.

Qualifications

• Strong sales and business development skills, including target achievement, pipeline management, and relationship‑building.
• Team leadership and people management abilities, with experience in mentoring, performance monitoring, and motivating diverse teams.
• Customer service and communication skills, with the ability to explain financial products clearly and handle customer queries effectively.
• Basic analytical and planning capabilities, including comfort with sales reports, forecasting, and market insights.
• Understanding of life insurance or financial services concepts; prior experience in insurance, banking, or financial products is preferred.
• Bachelor’s degree in any discipline; a postgraduate qualification in business, finance, or related fields is an advantage.
• Proficiency in local language and English, and familiarity with standard office and CRM tools.
• Ethical conduct, resilience under pressure, and willingness to work on‑site in Kochi and travel locally as needed.