Unit Head - W&D

Balmer Lawrie And Co Kolkata; Kolkata District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Balmer Lawrie & Co Kolkata is seeking an experienced professional to lead warehouse operations and logistics. You will drive budgeted targets, coordinate yard activities, and implement safety and environmental practices to ensure zero incidents.

Candidates should have 6–9 years post-qualification in warehouse operations or logistics, with a full-time engineering degree or MBA/PGDM, and a track record in customer service, tendering, and compliance.

Qualifications

• 6–9 years post-qualification experience in Warehouse Operations/Logistics.
• Experience in operations planning, tendering, and customer service.
• Preference for candidates with logistics/supply chain specialization.
• Strong knowledge of credit control, revenue assurance, and HSE compliance.

Responsibilities

• Achieve budgeted targets for W&D Sonapur & HRC in terms of quantity, turnover, and profitability.
• Identify, develop, and onboard new customers to enhance volumes and revenue.
• Plan, coordinate, and manage rake handling operations.
• Monitor and reconcile customer balances; ensure timely payments.
• Plan and execute tenders with strict expiry timelines and contract renewals.
• Ensure zero high-risk audit observations and timely audit recommendations.
• Conduct monthly stock verification and submit reports by the 7th.
• Maintain world-class yard housekeeping and traffic management.
• Act as nodal point for customers to resolve issues.

Skills

Warehouse Operations

Logistics

Operations Management

Education

Full Time Engineering Graduate or 2 years MBA or Post Graduate Degree / Diploma in Management

Full Time Graduate (any discipline)

Job description

1. Business & Financial Performance

• Responsible for achieving consolidated budgeted targets of W&D Sonapur & HRC in terms of handling quantity, turnover, and profitability.
• Identify, develop, and onboard new customers for W&D to enhance business volumes and revenue.
• Plan, coordinate, and manage rake handling operations in line with approved monthly business plans.

2. Credit Control & Revenue Assurance

• Monitor, control, and reconcile customer SDC balances on a weekly basis.
• Initiate timely follow-up and corrective actions for recovery of outstanding bills.
• Ensure 100% adherence to company credit policy and timely realization of customer payments.
• Ensure 100% collection of TDS certificates from customers within two months from the end of each quarter.
• Coordinate with customers and share collected TDS certificates with the Accounts Department within defined timelines.

3. Tender & Compliance Management

• Plan and initiate Public Tender processes at least 90 days prior to expiry of existing contracts and ensure:
• Timely finalization of tenders, and placement of orders minimum one week before contract expiry for WD HRC & Sonapur.
• Initiate and complete Limited Tender formalities at least 60 days prior to contract expiry, ensuring order placement before expiry.
• Ensure full compliance with Customs rules and regulations, including timely renewal of Customs Bond Licenses.
• Ensure zero high-risk audit observations for W&D, HRC & Sonapur and 100% implementation of audit recommendations.
• Ensure vendor bills are scrutinized and processed within 48 hours of receipt.
• Maintain a vendor payment tracking register, capturing details from bill receipt through final payment to ensure transparency and timely settlement.

4. Health, Safety & Environment (HSE)

• Ensure accident-free operations, achieving:
• Nil fatalities
• Nil Lost Time Injuries (LTI)
• Nil lost man-days
• Conduct at least 50 HSE inspections annually as per approved checklists.
• Encourage and ensure reporting of minimum 5 near-miss cases per year.
• Achieve zero non-compliance with EHS norms and zero man-hour loss due to accidents at WD Sonapur & HRC.

5. Operations & Customer Service

• Ensure nil customer loss due to SLA non-compliance.
• Act as the Nodal Point of Contact for customers to resolve operational issues promptly across both W&D units.
• Conduct mandatory monthly stock verification on the 1st day of every month, without exception.
• Prepare and submit monthly stock verification reports by the 7th of every month.
• Ensure optimum utilization of cranes, forklifts, and handling equipment to maximize operational efficiency and cost effectiveness.

6. Yard Management & Housekeeping

• Ensure world-class housekeeping standards across yard and operational areas.
• Implement and monitor effective traffic management systems to ensure safe, smooth, and congestion-free yard operations.

7. Any other tasks assigned time to time.

Experience - A- 6 years of post qualification experience in Warehouse Operations / Logistics

B - 9 years of post qualification experience in Warehouse Operations / Logistics

Education - A -

Full Time Engineering Graduate or 2 years MBA or Post Graduate Degree / Diploma# in Management

B - Full Time Graduate (any discipline)

Preferred Experience -

Applicants With Experience Of Working In Logistics And Warehouse Operations Will Be Preferred

Preferred Qualification - Candidates With Specialization In Logistics And Other Management Area Shall Be Preferred

Last date to apply - 29.09.2026

Website - https://www.balmerlawrie.com/careers/current-openings